Make em fix it
The 5% solution! My 05 DL1000 has stumbled and died since day one, I now have 5,000 miles on it and no change---until----yesterday. Finally after three months of bugging my dealer about the lean run condition that these bikes are delivered in I managed to get them to reprogram my ecu. This entailed a lot of patience on my part, a willing service manager on the dealer end and a cooperative regional service rep from Suzuki. Here is what I did: continued visits to the service dept. with the same complaint, stumbles, dies, etc., I gave them info on how to cure the problem, ie, yosh box, richen the mix by 5%, look at chat rooms on the internet about the problem, another dealer name that told me how to get the rep to step up and fix it. The bright blue headers were a sign that there would be future problems with the motor if it wasn't addressed now and I pointed out to the service mgr. that I would be collecting on my extended warranty for holed pistons and other damage caused by lean running conditions. I also pointed out the inherent dangers of the engine dying in intersections when I pulled in the clutch lever while waiting to turn. I was always polite and friendly but firm in my talks and let them know that I would pursue this issue until resolved, I also told them that I would not purchase a power commander or pay someone to do this-in short they could not wear me down by ignoring me or pleading that Suzuki won't do anything about it or "thats the way these bikes are".
So, anyway, the rep sent a yosh box to my dealer, they plugged it in and did it's thing and my bike now runs the way it should have from day one. It idles, doesn't surge or search, doesn't stall and the front wheel comes off the ground when shifting! Oh, by the way, my service manager told me to "keep this to myself", so I guess Suzuki dosen't want us to know that this is a problem and that they will fix it. Good luck and keep after them!