Clutch basket, service bulletin? - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 8 Old 09-27-2004, 08:24 AM
DooFighter
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Clutch basket, service bulletin?

Is there a service bulletin for the clutch basket issue on k2 and k3 models? If so, does anyone have the #? I have a copy of the german document, but I don't think my dealer will care about that here in the boonies of Michigan.

I still don't own a strom, but I'm thinking about making my dealer an offer on a leftover k3 and if there was a svc bull #, that would be helpful as I'll set this as a precondition to sale. Thanks for any help
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post #2 of 8 Old 09-27-2004, 09:11 PM
Bob
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Sorry, I don't know, but here's a though for another approach. You could try phoning Suzuki to get that information and then go to the dealer. If you gave Suzuki the German SVB# and title it might help them locate it. I can probably translate the title for you if you want. I haven't used my German much since 1982, but I can likely figure it out, with the aid of a dictionary if needed.

Bob
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post #3 of 8 Old 09-29-2004, 01:33 PM
neXus
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Re: Clutch basket, service bulletin?

Quote:
Originally Posted by DooFighter
Is there a service bulletin for the clutch basket issue on k2 and k3 models? If so, does anyone have the #? I have a copy of the german document, but I don't think my dealer will care about that here in the boonies of Michigan.

I still don't own a strom, but I'm thinking about making my dealer an offer on a leftover k3 and if there was a svc bull #, that would be helpful as I'll set this as a precondition to sale. Thanks for any help
Hi, can you send me a copy of the German document?
 
post #4 of 8 Old 09-30-2004, 11:32 AM
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A service bulletin does not require a dealer to fix anything. Has nothing to do with warranty work. A dealer will replace a defective part when there is a defect or to fix a problem. I had my 03 clutch basket replaced when I complained to the dealer about the 3-4000 rpm vibration and the dealer agreed.
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post #5 of 8 Old 09-30-2004, 12:14 PM
neXus
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Thx for all the info.
My problem is thats its a 2002, and the warranty is finished.
So Im trying to get as much info as possible before calling Suzuki,
to try and make them change it without billing me.
post #6 of 8 Old 09-30-2004, 02:43 PM
DooFighter
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Bliz, I understand that a svc bulletin does not REQUIRE a dealer to fix anything. However, in my understanding, what it is is a statement by the manufacturer that there is a problem and, usually, that there is a fix for it. If my dealer has not heard of the clutch basket problem (he hasn't, it's a small town and he's sold a total of 1 vstrom in 3 model years), then a SB would be very helpful for both of us. That way I don't have to go in and say to him, "I read it on the internet..." in which case his ears quit working right after the word internet leaves my mouth. Know what I mean?

I know some dealers are better than others. Mine sells a lot of atvs and dirt bikes, we live in the boonies. He'll work with me and he's cordial, but he doesn not have as extensive a knowledge on road bikes as he does on quads and dirt bikes. My fault for living in the boonies, right? I love it here, though!
post #7 of 8 Old 09-30-2004, 04:29 PM
Pauljo
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Quote:
Originally Posted by DooFighter
That way I don't have to go in and say to him, "I read it on the internet..." in which case his ears quit working right after the word internet leaves my mouth. Know what I mean?
Yah. Most dealers AND motorcycle manufacturers hate the internet. When folks discover a common problem with a motorcycle and trade that information, well, according to my dealer, Suzuki USA calls that "Internet Hysteria". I call it networking. :wink:

Quote:
Originally Posted by DooFighter
I know some dealers are better than others. Mine sells a lot of atvs and dirt bikes, we live in the boonies. He'll work with me and he's cordial, but he doesn not have as extensive a knowledge on road bikes as he does on quads and dirt bikes. My fault for living in the boonies, right? I love it here, though!
I took a few days to explore the "boonies" along the Nebraska - South Dakota border this Summer. Saw more cows than vehicles, and not even too many cows. Very small towns and widely separated. I saw a small Suzuki dealership in one town and a small Kawasaki dealership in another. Their buildings were extremely small. Parked out in front at both dealerships were ATVs - nothing else. Kind of a wake up call for me. I've started carrying my service manual when I tour. I figure if I need a repair, they ought to be able to work from the service manual even if they've never seen a DL1000 or an AN650 before. Getting parts, of course, could be another issue... but there aren't too many places that UPS doesn't service.
post #8 of 8 Old 09-30-2004, 10:00 PM
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Actually, getting the info off the internet is exactly what I did. Got pictures and info from another website of the old and new clutch baskets that included an explanation of the problem. Took bike and info to dealer. Dealer rode bike and noticed problem and used info that I had got off the internet to diagnois problem and replace clutch basket. Suzuki made dealer check synch on throttle bodies first before allowing clutch basket replacement. This was done at a very small dealership. Even if your bike is out of warranty most new car or motorcycle dealerships have a certain period past the original warranty where the service manager can use his descretion to fix a problem. Even after I had the new clutch basket put in it only cured about 40% of the 3-4000 rpm vibration problem. Have about 11,000 miles on bike now with no other problems, so I'll just live with the vibration problem.
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