I sent a e-mail to Dirk at Wilbers - this is the reply he sent...
with this email we explicitly object to the statement of Mr. Klaus Huenecke in which he
claims that we won't supply him anymore!
In February 2006 we visited Mr. Huenecke in his commercial unit with the desire to do the
"next-step" in terms of business relationships with the USA. This next-step asked for a
bigger investment which we wanted to share with him, but Mr. Huenecke was not ready to
invest his share for a conjoint future!
Unfortunately we came to know that Mr. Huenecke, instead of funding our products "Made in
Germany" decided to spend his money on suspension products made in Thailand, thus investing
in the products of our own rival without any consistent reason. So, instead of thinking
about a future with Wilbers Products GmbH and exclusively offering our suspension-elements
to the American customers, he decided to become our competitor.
We asked Mr. Huenecke to explain to us why he has chosen to walk this road and as long as we
do not have a satisfying answer and as long as this matter is not settled to our
satisfaction, we cannot continue supplying Mr. Huenecke with our commodities. Should Mr.
Huenecke make the decision to accept Wilbers Products GmbH as his exclusive suspension
partner, the shipments and business relation with him will be revived immediately!
We started exploring the American market some years ago and our determination to offer our
suspension-elements to the American customers has not at all changed!
Still we are searching for reliable business partners in your huge country and with some we
have already entered into negotiations.
You, as our customer, can rest assured that the service and maintenance work will soon be
resumed in the usual way.
In the meantime, should you be interested in suspension-elements "Made in Germany" from our
company, of course we are ready to gladly supply you with our high-quality
suspension-products and until the matter is arranged to our satisfaction we even will
deliver any of your orders from Germany postage-free!
Should you have any further questions, we are looking forward for your inquiries,
Wilbers Products GmbH
Germans can be a stubborn bunch (my last name is Schmidt, so I know
) so I don't know how this will work out - time will tell.