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Discussion Starter #1
I signed up for this board on my iPhone on the side of hwy 99 just north of Squamish BC. it's 12:43. Been here for an hour.

I was riding to Whistler, and suddenly it felt like it slipped out of gear. I ratcheted around a bit, nothing. Stopped, and using my iPhone, noticed it puking oil. Shut down the engine right away.

Called BCAA, and they sent a boom truck. No go, so now I'm waiting for a flat deck from Whistler.

Its almost impossible to see with the iPhone where it is leaking from.

Any night owls out there have an idea?

John
 

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Discussion Starter #2
Broken chain

I bought a chain and sprockets from Blair Layton, and had a shop in Whistler change it. The shop cut the chain I provided too short. So they used a lesser quality one off the shelf. And ordered a replacement.

Tomorrow, they were going to put on the proper chain. But it looks like the substitute just didn't make it that far.

So when the chain flew off, it mud have damaged something important.

So, it's a DL1000, no warranty, should I expect them to fix whatever damage the broken chain caused?

John
 

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Which side of the bike, is the chain intact?

EDIT: you posted your second while I was typing this...

Well sounds like its expensive, chain off and oil coming out .....

How long ago did they fit the chain?
 

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I am awake in Squamish at 1:45 A.M. Anything I can do to help ??
 

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Discussion Starter #5
In bed in whistler. Jana is glaring at me.

Thanks for the offer water. The bike is a t revolutions in Whistler, and I'm laying in bed now. Watch out for the oil on 99 just north of Depot tomorrow.

There is certainly a good crack in the case. Could have been much worse though. Could have fouled up the back tire, on that oil.
 

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Good to hear you got straightened away for the night. Keep us informed how things shake out.
 

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I bought a chain and sprockets from Blair Layton, and had a shop in Whistler change it. The shop cut the chain I provided too short. So they used a lesser quality one off the shelf. And ordered a replacement.

Tomorrow, they were going to put on the proper chain. But it looks like the substitute just didn't make it that far.

So when the chain flew off, it mud have damaged something important.

So, it's a DL1000, no warranty, should I expect them to fix whatever damage the broken chain caused?

John
Sounds like someone owes you a bike...
...or a replacement engine.

Photos would be helpful, it could be simple. But by the sounds of it, I doubt it, unfortunately.
You'll probably need a lawyer.



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Is there a consumer protection agency in B.C. that regulates motor vehicle repair shops? That would be your first call. It depends on B.C. law, but I'd hope the shop would make you whole...replacement engine or whatever it takes. B.C. small claims court is good up to $25,000, but first you need to (1) find out if the shop is responsible for damages consequential to their shoddy work or parts under B.C. law, and (2) if you can prove that their actions were responsible.

Did they use a clip-type master link? If, on their own, they substituted a clip type link for the riveted link they took out, they are clearly at fault for that.
 

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Discussion Starter #10
Good news

I called ICBC, and it is covered by my comprehensive coverage.

If a tire blows, the tire is not covered, but damage caused by the tire is covered. Same with a chain.

So the shop is going to cover my $500 deductible, and ICBC will cover the rest.

The chain stretched much more than the shop expected. That's what caused it to fly off the sprocket. Not sure what happened after that.

But my trip to Seattle for tomorrow night is cancelled. :(

The Strom is my primary vehicle in the summer.

John
 

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That's pretty ace of the shop to cover the deductible, without any major foot dragging.
 

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Sounds like you will be hoofing it for a while but it could have been far worse. The chain could have locked up the rear wheel and sent you tumbling.
 

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I would think that the shop would provide you with a loaner bike while yours is being repaired.
 

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The chain stretched much more than the shop expected.



John
WTF?

:jawdrop:

The shop put on an inferior chain and it 'stretched much more than...expected"?

Sounds like they must have installed a VERY INFERIOR chain...










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Chains don't stretch. Or they stretch a minute length when the force on the linkplates is greater than the steel's elastic limit. If that chain seems to be too long, look for the axle to have slipped forward due to the shop's worker failing to correctly tighten everything.

So-called chain stretch over a long period of time is actually wear, not stretch. Could even the very lowest quality of 525 chain wear that much in that short a period of time? I don't think so. Pre-worn chain taken off another bike?
 

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Discussion Starter #19
So I'm getting a new free engine.

While it's ripped apart, can anyone suggest any upgrades, tweaks, etc that would be easier to install now?
 

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They put the chain on about 3 weeks ago. Has about 1800 km on it.
I hate to be the only one to say this but in 1800km did you check & lube that chain? (Chains tend to wear a lot at first and then again at last.) If so, did you see any unusual changes? If you did not check that chain in 1800km, I'm hoping that you will in future. As has been mentioned by a few here, the results of a chain failure can be catastrophic. How were the sprockets when the chain was replaced?
 
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