Well that's great news... for 2006! Wonder how things stack up today? Does JD Powers do these surveys annually? occasionally? once? Just would be more useful if it were current news. Thanks for sharing, though.
And that's a fact JACK!. I totally agree. The Great German Engineering myth is dying a slow death, but it is dying. It will be interesting to watch BMW and see if they can get their $hit together. The problem is if you've never made a mistake it's impossible to learn from them. Love my Wee...hate my BMWs.No suprises really. The Beemers are great, but just can't compete with the value. Then they have gotten into too much high tech. They lost the "Keep it simple stupid" concept. That has cost them some reliability.
I don't think it's dying, the rest of the developing world is just catching up.And that's a fact JACK!. I totally agree. The Great German Engineering myth is dying a slow death, but it is dying.
Say what you want about HD bikes, they are masters at marketing. Besides easy test rides (unlike Suzuki which don't exist at all), they have very good marketing programs geared towards niche markets, like women. And you can rent a Harley just about anywhere, like my husband and I did in Tahoe. Test rides are nice but being able to rent a bike for a day really lets you know if the bike is right for you. However, having said that, you're paying big $$$$ to buy & maintain a Harley. Glad I bought a Wee -- I love it and the more experienced I get the more I love itAs far as the dealer experience is concerned, Harley deserves top honors. My wife brought her mud-splattered HD in for the initial break-in service (half-price from the selling dealer $100). When she dropped it off she jokingly said "You'll clean it, too right".
We picked up a sparkling bike when they were done, no extra charge.
And it goes beyond that. The Greenville, SC dealer has a "Garage Night" exclusively for lady riders for fellowship and to discuss riding and maintenance. This dealer will allow scheduled test rides on any bike on the floor. They know how to market their product and to reach out to untapped demographics, except sadly, the youth market.
+1Well that's great news... for 2006!
Eh?All JD Power does is regurgitate stastistics of peoples opinions, nothing to do with features or real testing
One could counter that "real" owners with "real" bikes constitutues "real" testing. Anything else would not reflect real-world conditions or relevance to same...by definition.
I'll second that! I heard once that people buy cars, not because they want them, but because of how the salesman make them feel. What a load of crap!In the 2 human areas - sales and service - BMW tied for first with Harley Davidson and Victory. Suzuki suffered in these areas badly.
I had no trouble with test drives from Performance Specialties in Taylors, SC. In fact they gave me a route to test it at different speeds as well as twisties.My experiences at the local BMW dealer was less pleasant, but they offered test rides. The local Suzuki dealers, for the most part don't allow test rides. I got a test ride from a dealer wanting to bargain above MSRP but I bought from a different dealer.