Joined
·
478 Posts
I took my Wee to Seneca Suzuki in upstate SC. It is a 07 with 5k since March. I had noticed a surge problem while applying steady throttle at about 3k rpm and while compression braking. I enjoy the twisties in the mountains and gear down to aid in braking on down hill curves. Well they had the bike for two days. I had to call them to see if it was done. They put this guy on the phone I believe his name was Steve. So Steve says, I checked with suzuki and they said there aren't any surge problems with the Wee so there can't be a problem. Then Steve tells me he read my tires and I'm not driving aggressivly enough and that's why it is chugging. I pointed out to Steve the bike is surging not chugging. He suggested since I'm a new rider I may not have the correct opinion. Then Steve said he rode my bike and didn't notice anything wrong. Then he asked when it would surge. It was written on the repair order. At this point I asked steve if he did anything mechanical to the bike. He said No! I said I'll be right there to get the bike. I get to the shop and Steve is hiding in the repair shop with the door closed and the owner is waiting for me at the counter. I mentioned to the owner, Steve doesn't know how to address customers on the phone. He said he probably didn't mean to be insulting or rude. The owner did not charge me anything for keeping my bike two days and Steves opinion. Anyone else have an experience like this. Sorry for the long post, just venting. Be save and have fun. Mike D.