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Discussion Starter #1
It seems, a couple weeks ago, while on a ride through Walla Walla, I had a new rear tire, chain and sprockets installed. I think the mechanic (for lack of a better term) did not reassemble the rear hub properly. Last night I was going to adjust my chain. I had put about 1400-1500 miles on the bike since the work had been done to it and I figured that the chain had 'broken-in' and gone through that initial stretch. I pulled the pin out of the rear axle and proceeded to loosen the rear axle nut. Strangely enough, it was already loose. This in-and-of-itself was rather upsetting though I continued to adjust the chain tensioners and when I was satisfied with the chain's tension, I torqued the axle nut to the prescribed 72.5 ft/lbs. But now the wheel wouldn't spin! I also noticed that the hole for the cotter pin was beyond the outer edge of the rear axle castle nut. I loosened up the axle nut and the wheel spun freely again. I rode the bike to the local Suzuki dealship (it seemed safe enough, after all, I already put 1500 miles on it like this and I wasn't dead yet). The mechanic and I looked at the exploded view of the rear components and we believe that the "rear sprocket drum retainer" was not refitted properly (or at all). He's going to have to order the part and possibly some bearings and an axle as the whole assembly seems loose and is making noise. He suspected that there was too great of side-preload on the bearings.

I guess i really don't know why the hub would need to be disassembled to fit a new sprocket and tire. Is that required to get the wheel on the balancer? There was fresh grease in the hub (but it has sealed bearings). Anyone have a clue?
 

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FORUM GODFATHER.....R.I.P. PAT
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The spacers have to come off when the axle is removed. It sounds like #8 was not put back on or was put in backwards.
 

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Discussion Starter #3
The spacers have to come off when the axle is removed. It sounds like #8 was not put back on or was put in backwards.

Thanks Greywolf. That is the part that we suspected is missing. Have you had that part out of your hub? Can it really be put in backwards? The illustration makes it appear to be symetrical. I suspect that they left it out entirely.
 

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FORUM GODFATHER.....R.I.P. PAT
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It's not symmetrical. Your case sounds like it is missing. See http://www.vstrom.info/Smf/index.php/topic,6235.0.html
I'd bet dollars to doughnuts that is the problem. If that is in fact the problem, I'm going to be rather upset at the shop that put that did the work (maybe "livid" is a better way to describe it). I had to bail out on a 7-day ride (the 2nd Annual Pacific NW Gathering) due to the problem. Not to mention the whole safety factor! If the cotter pin had somehow come come out, I am sure that the loose axle nut would have come off completely. That just goes to show, if you want it done right, you should do it yourself.



Thanks for your time and knowledge Greywolf. It is appreciated.
 

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That just goes to show, if you want it done right, you should do it yourself.
Exactly. It would be nice to think that paying big $$$ for shop labor will get you quality service, but sadly that is rarely the case. There are good shops out there, but they are few and far between. Really, how hard is it to put the same number of parts on that were taken off. I'm sure that after you left someone said, "gee, I wonder what that's for".


SS
 

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bits

thats why when i take back wheels off i allways slide all the bits onto the axle the way they came off then put the nut on . then its easy to rember the way it goes back together and stuff doest go missing
 

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The spacers have to come off when the axle is removed. It sounds like #8 was not put back on or was put in backwards.

Thanks Greywolf. That is the part that we suspected is missing. Have you had that part out of your hub? Can it really be put in backwards? The illustration makes it appear to be symetrical. I suspect that they left it out entirely.
Yes you can put #8 part in backwards. I did it last year. Killed 2 of the 3 bearings on the axle. Luckily I was just a short distance from a dealer when the bearings went away with a crunching sound. Stayed overnight in a hotel and the bike was fixed early next morning. Quick friendly service but the shop re-assembled it just the way they found it. BACKWARDS ! Oh well, I needed the practice wrenching anyway.
 

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Discussion Starter #9
Well, it appears as though the spacer (rear sprocket drum retainer) was not put back after the tire service. The mechanic at my local dealership confirmed this and took pictures.

This brings up some other questions:

Should the bearings be replaced regardless of appearance? There was likely a great deal of side preload on them for quite some time.

The front and rear sprockets were not in alignment without the spacer (the chain made popping noises). The chain and sprockets were brand new and installed when the tire was replaced. Is there potentially damage to any of those components? Chains aren't designed to 'curve'.

Essentially, the way I see it, is that the shop caused this to happen and that if there is a possibility of an early failure of any of these components, I think they should be responsible to replace them. Anyone agree? Disagree?
 

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Well, it appears as though the spacer (rear sprocket drum retainer) was not put back after the tire service. The mechanic at my local dealership confirmed this and took pictures.

This brings up some other questions:

Should the bearings be replaced regardless of appearance? There was likely a great deal of side preload on them for quite some time.

The front and rear sprockets were not in alignment without the spacer (the chain made popping noises). The chain and sprockets were brand new and installed when the tire was replaced. Is there potentially damage to any of those components? Chains aren't designed to 'curve'.

Essentially, the way I see it, is that the shop caused this to happen and that if there is a possibility of an early failure of any of these components, I think they should be responsible to replace them. Anyone agree? Disagree?
Your dealer is a dumbass.....and I would make them pay for replacing your bearings. If they don't respond well to that.....call the better business burea.
 

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FORUM GODFATHER.....R.I.P. PAT
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The inner spacer is needed to align the bearings. They have likely been damaged as a result.
 
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