I ordered a center stand for my 2012 DL-650 on March 3. At that time I was told it was out of stock but they expected more from the fabrication shop in about 2 weeks. No big thing, or so I thought. Three weeks later on March 24th I received word that the fab shop pushed it back to April 4th. Still not an issue, I do not need it until the end of May when I retire and start a major trip. Two weeks later and a couple phone conversations and I am informed they "hired" and new employee to get this all sorted out. He replied that they would be receiving their shipment from fabrication on May 2nd. Two months after I placed my order. On May 7th I received an email thanking me for my patience and they were upgrading shipping to 3 days instead of 5 days at no cost to me. They sent me a tracking number when it actually shipped on May 9th. I checked the tracking and it was due in 5 days. They could not even get their upgraded shipping apology right. 5 days later it arrived. I immediately installed it following their instructions. I put the bike up on the center stand and it almost fell over, falling away from me. It seems the fabrication shop welded on the piece you step on to raise the bike to low on the center stand and it contacted the ground before the left side foot did. Tipping the bike to the right. NOT GOOD. I should have packaged it up and shipped it right back but I decide to just cut the piece off and reweld it higher up so it would not hit the ground. The worked out well although now I found the center stand stops were too low and the bike went to far back when on the stand. It was damn near impossible to get it off the stand. After pushing the bike forward several times in my attempts to get off the stand I had my wife push with me while I held the stand in place with my foot. It is now off my bike and a new stand from Twisted Throttle is on the way. This stand was the biggest piece of after market **** I have ever bought in 45 years of riding. The engineering and fabrication appears to have been done by a 10 year old kid. I will not buy anything from them ever again. I know several people are happy with their products and maybe it was them switching to a new fabrication shop but if that is the way they do business, I am surprised that they are still around at all.