StromTrooper banner

1 - 10 of 10 Posts

·
Registered
Joined
·
70 Posts
Discussion Starter #1
I recently picked up a V with a progressive 465 shock. I finally got around to adjusting the sag today, and had all manner of problems. First of all, WTF were they thinking with the ring nut style preload adjuster? I finally managed to use their spanner wrench by taking off the lower shock protector from the rear swingarm and mashing my arm against the exhaust shield, but eventually gave up and went with the oh-so-popular screwdriver/hammer method. Next, after a few minutes of trying to increase preload, I noticed that I wasn't screwing the adjuster nut down, I was unthreading the shock body from the upper cap! Yes I had undone the locknut first. I had about 4 threads out before I noticed. Ended up having to remove the shock entirely (a whole 'nother pain in the...) and put some more threadlock on the exposed threads and tightened it back up. Finally, the rebound adjuster seems to do approximately nothing. There's no resistance to turning until you get to the spot between 1-5. Yes I only turned it clockwise. No, I've never touched it before today. I have the receipt, the shock is exactly a year old (from purchase, not installation) and fairly low miles. Anyone else have anything like this trouble with the 465, or am I just lucky? I'm ready to put the stock 50K mile shock back on.
 

·
Premium Member
Joined
·
3,148 Posts
Sounds like something that would happen to me!!! Seems very disconcerting....
 

·
Registered
Joined
·
470 Posts
Next, after a few minutes of trying to increase preload, I noticed that I wasn't screwing the adjuster nut down, I was unthreading the shock body from the upper cap!
If you could do that then the nitrogen charge is long, long gone.

That shock needs major therapy. :fineprint:
 

·
Registered
Joined
·
70 Posts
Discussion Starter #4
Well it looks like they're going to try to warranty it for me, although technically I'm not eligible for it. Excellent customer service. On a good note I was able to swap the stock shock back in about 20 minutes this morning before my commute.
 

·
Registered
Joined
·
70 Posts
Discussion Starter #5
Great news! Progressive went through my shock, fixed and refilled it, replaced the adjuster rings and sent it out yesterday. I've decided to sell it and put the money towards new springs and some other minor upgrades. The 465 is a great shock for someone who never adjusts the preload, but I'm constantly adding bags, carrying groceries, riding with one of my kids, etc. and the remote preload adjustability of the stock shock is more important to me than superior damping. As soon as I get the shock back in my hands, expect a post in the for sale forum.
 

·
Registered
Joined
·
72 Posts
Progressives

If I am not mistaken they are lifetime warranty and it does not matter that you are not the original owner. I have them on my wing and , it died they just warrantied the unit , in fact mine got upgraded for free because they did not make the one that was on my wing anymore
 

·
Registered
Joined
·
70 Posts
Discussion Starter #7
Nope, lifetime warranty is only on their high-end stuff. 465 is 1 year, original owner.
 

·
Registered
Joined
·
70 Posts
Discussion Starter #8
It arrived today and is beautiful. In the for sale section already.
 

·
Registered
Joined
·
498 Posts
possible issue

For what its worth, progressive has my 465 rap shock in their shop. been there 21 days and no word yet. I installed the shock new for last years riding season. I liked the performance but noticed I too had a loose rebound adjuster just as mentioned by the OP. I'll wait another week and give them a call. I hope they can sort it out as I really like the shock. tic....tic....tic. spring is coming!
 

·
Registered
Joined
·
498 Posts
shock on its way home

called Progressive, it was on the bench and they called me back and said that they replaced the lower end (adjuster clevis) they thought the adjuster was worn because of adjusting incorrectly, I don't think so as I've had the shock since new, and I did read the destructions for a change when I installed it. They said they would cover the repair and said it ships Monday! for those of you running this shock, only turn the adjuster clockwise! they claim that you can't turn it back at all.
 
1 - 10 of 10 Posts
Top