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They assured me bike was ready and paperwork was ready, period.
After I arrived to pick it up had to wait over an hour for someone to attach temporary plates, then no owners manual or tool kit. 2 weeks later finally got an owners manual. Now just hope I am lucky enough to get the official plate before the temp expires.
Perhaps they needed to wait for new floor stock to arrive. >:)
This is all about dealer competence.
 

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I forgot to come back and note that the first time I took my seat off a couple of weeks after the purchase, the original manual that came with the bike was under there with the took kit the whole time. So, now I have two.........
I am sure there will be someone along shortly who needs one.

How difficult can securing a vehicle's paperwork be? This seems to be an ongoing issue with some dealers.
 

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Well mine came with the owners manual but when I went to set my clock it was all in French, dealer did send me an english one in the mail though.
 

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As somebody who just purchased a V-Strom 1000 and am patiently waiting for the dealership to provide me with the Owner's Manual they misplaced, I have to ask why Suzuki doesn't make this Owner's Manual available free online for anybody/everybody to browse at their leisure?

I get that there's money to be made on Service Manuals, but this is the Owner's Manual, for cryin' out loud. I don't buy that there is some legitimate reason to not make it available. If there were a legitimate reason, all the other corporations/manufacturers would also restrict access to theirs. Pick anything in your possession that came with an owner's manual and I can pretty much guarantee you can find the owner's manual for it online for you to browse whenever you want with no kind of cost/stipulations.

Okay, that's my gripe for the day, Suzuki. Doesn't seem very customer-friendly to me. "Leaves a bad taste in my mouth" as they say..............
 

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As somebody who just purchased a V-Strom 1000 and am patiently waiting for the dealership to provide me with the Owner's Manual they misplaced, I have to ask why Suzuki doesn't make this Owner's Manual available free online for anybody/everybody to browse at their leisure?

I get that there's money to be made on Service Manuals, but this is the Owner's Manual, for cryin' out loud. I don't buy that there is some legitimate reason to not make it available. If there were a legitimate reason, all the other corporations/manufacturers would also restrict access to theirs. Pick anything in your possession that came with an owner's manual and I can pretty much guarantee you can find the owner's manual for it online for you to browse whenever you want with no kind of cost/stipulations.

Okay, that's my gripe for the day, Suzuki. Doesn't seem very customer-friendly to me. "Leaves a bad taste in my mouth" as they say..............
I just downloaded the manual free from the Suzuki site
 
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