The other driver was an employee of a mid-size trucking company, with more resources than I, and without the help of my insurance company I would have had an uphill battle at best.So Allstate did their job and fought for you. Wow! The other driver's insurance had the obligation to make you whole again through their liability coverage.
But as I said, everyone has a story to tell, and I don't doubt others have had negative experiences with an insurance company, any company. I was fortunate that they helped when they had no financial incentive to do so.