Covid shipping does suck. It's unpredictable. Sometimes it's normal, others it is like this. Quite often shippers are getting locations shut down for two weeks when there is a positive test result. The it takes a while to catch up when they can re-open. Then they have to deal with less staff sometimes, too. If that happens a couple of times it can take months. Wouldn't surprise me if they still show up eventually. I have a battery coming from China (yeah, that was a surprise after I ordered from Amazon and got a Canada Post tracking number). Ordered November 24. Might be here any day now... The tracking number is no real help.Heed crash bars disappeared during shipping. No update for a month, as of today. They have to have been either stolen or lost.
I emailed Heed yesterday to ask whether the crash bars were shipped with insurance. Need to know that to file a missing mail claim with USPS.
I don't want a refund, I want the product. But it's looking like I'll have to settle for the former.