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Always great to hear stories like that. Good on them!

On the opposite side of the coin....

I recently emailed the parts dept of a Wpg suzuki dealer, using the sites provided form.

2 days later I got an auto reply stating how important my business is and that a "parts specialist" would reply within 24 hrs. That was almost 2 wks ago.

Once again, another good reason I buy 99% of my bike needs online from the US. Wish it didnt have to be that way, but....:headbang:

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