I guess that this comm set comes with ear bugs / inserts / plugs, rather than a helmet speaker setup?
That's quite annoying indeed. Also they printed a warning not to use charger with high power output which doesn't really comply with usb-c standart afaik. Dunno what to make of it...I have it, too, and am well pleased with it. My one gripe - and it is proving to be significant - is the proprietary USB C charging cable. It has a step on the plug. The plastic part of the plug immediately next to the contact is smaller than the rest of the plastic plug. That means a standard USB C charging cable plug cannot insert far enough into the unit to make contact to charge the battery. We moved overseas and I have not yet found my charging cable. New cables are not cheap. https://www.amazon.de/-/en/Fodsports-M1-S-Motorcycle-Bluetooth-Intercom/dp/B0BVBL1BXZ/ref=sr_1_3?crid=16573KBAJ34N9&keywords=fodsports+charging+cable&qid=1683577345&sprefix=fodsports+charging+cable,aps,135&sr=8-3