But even the lemon law its a process not just hand then the keys and ask for a new bike. They have a chance/chances to fix the failure then if they cannot you can try the lemon law.Im going out on a limb here. First of all shipping has been ridiculous, we have screwed over people where I work and have been screwed over by people who supply us.
Next, based on everything said, he was emotionally attached to a bike that didnt exist yet. Depending on how much he begged and called the dealer, they may have eventually just told him what he wanted to hear. Ive told people many times, if you keep asking the same thing but dont like the answer, eventually people will lie to you.
As far as the mechanical issues, I hope Canada has a lemon law and he can move on, I dont want a bike that needs to be figured out, it needs to work from day 1. So far my Wee has done that, and I hope he can find success.
The best thing the guy at this point since he's signed on the dotted line is keep track of the time its in the shop and get his warranty extended by that much. What really sucks is the bank doesn't care and the payment is due no matter where the bike is. Also a reason I don't finance toys but thats a different topic.