Stupid People Like Gadgets Too! - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
Techy World! GPS, Electronics, etc Electronics forum

 
LinkBack Thread Tools Display Modes
post #1 of 8 Old 02-20-2007, 10:18 PM Thread Starter
Stromthusiast!
 
Christopher Ryan's Avatar
 
Join Date: Dec 2006
Location: Borden, Ontario
Posts: 163
Stupid People Like Gadgets Too!

Perhaps there is somebody here who is as dumb as I. I hate buying hardware and software that is not plug and play. I do not have the time or interest to frig with stuff. Normally, I am a nice guy. I just hate frigging with computers.

I sent an email to customer support. I am sure that I am unique. If you have the same configuration and can guess how I am screwing this up, please let me know.

I purchased MapSend Topo Canada yesterday. The vendor told me it was compatable with the Explorist 500. The program will not run. I have tried both disks inserted to no avail for four hours. I am very frustrated. I have the recipts for the software and the Explorist. I want to return both. This should work easily.

Again, the program will not launch.

I have updated the software for the Explorist 500 from your website, this makes no difference.

If MapSend Topo Canada is not compatable with the Explorist 500, I will return both as your vendors do not seem to know their products. If it is compatible, I want to know why it is so complex to make a program work.

I am very frustrated.

MapSend will not launch with the GPS attached or not. It will not run from the desktop. It will not run from the auto run. It will not run from the mapsend manager.

I have a new computer.

I am tired of paying hundreds of dollars for software and hardware for which I must contact Customer Suport to use.

I will check my email tomorrow and I will attempt to phone during your normal business hours.

I am sure I am making some stupid mistake. However, stupid people should be able to run your products with ease, there are a lot of us.

Yes, I know I sent this five times. In addition to being stupid, I am also Passive Agressive.

Last edited by Christopher Ryan; 02-20-2007 at 10:22 PM.
Christopher Ryan is offline  
Sponsored Links
Advertisement
 
post #2 of 8 Old 02-20-2007, 11:13 PM
Stromthusiast!
 
MonkeyGrass's Avatar
 
Join Date: Sep 2005
Location: Charlotte, NC
Posts: 1,025
Send a message via AIM to MonkeyGrass Send a message via MSN to MonkeyGrass
ROFLMFAO!!

Oh that's good. Please let us know what kind of response you get.

[SIGPIC][/SIGPIC][I][SIZE=1][SIZE=3][SIZE=3][B]
V-Strom - embarrassing squids since 2002.[/B][/SIZE][/SIZE]

[/SIZE][/I][FONT=Georgia]DL1000K2 #938
[SIZE=1][COLOR=Navy][B][SIZE=2]Blue, of course!!

[/SIZE][/B][/COLOR][/SIZE][/FONT][FONT=Book Antiqua][SIZE=2][I][B]
R.I.P Jason. You will be missed.[/B][/I][/SIZE][/FONT]
MonkeyGrass is offline  
post #3 of 8 Old 02-20-2007, 11:25 PM
MightyShep
Guest
 
Posts: n/a
I agree, that's funny!
 
post #4 of 8 Old 02-20-2007, 11:34 PM
$tromtrooper
 
Jblk9695's Avatar
 
Join Date: Dec 2006
Location: San Bernardino, Ca
Posts: 630
Garage
LMAO--Good luck with that, Customer support just means that the customer supports THEM!!!!:mrgreen: :mrgreen: :mrgreen:

Jerry

Second childhood, heck, I'm still in the first. 72 going on 25
Added an 09 Yamaha FZ6 for my birthday
Sold the FZ6 and got a Triumph Tiger 800
Now have a Triumph Bonneville and an 09 Wee
Retired and lovin it
1945 Wife
Jblk9695 is offline  
post #5 of 8 Old 02-28-2007, 10:42 PM
Stromthusiast!
Junior Trooper
 
Join Date: Jun 2006
Location: Colorado
Posts: 1
stupid people like gadgets too

Christopher,
Tech challenged myself but if you have a windows system, have you tried hitting your start button then go to run then type in the program you want to run and then hit run, program should run, maybe!
G-force junkie is offline  
post #6 of 8 Old 03-01-2007, 04:32 AM
Stromthusiast!
 
tophski's Avatar
 
Join Date: Oct 2006
Location: Ontario Canada
Posts: 147
Actually, I couldn't get my Mapsend DirectRoute to run on my laptop...no errors or anything installing it. It just doesn't run no matter what I tried, and I am very familiar with computers.
I installed it on my desktop and it ran no problem whatsoever.
I tried searching to see if anyone else ran into the same thing, and if they found a solution, and I only found one other posting that described the same problem, but no solution...the only
thing I suspect it could be is Windows XP Media Center Edition, but don't quote me on that.
Since I did get it working on one computer, I didn't bother calling Magellan support (I can't stand sitting on the phone talking to a drone...err...support tech), and I've heard that their support isn't the greatest...
Hope you find a solution.

[FONT=Arial Black][COLOR=SlateGray][I][FONT=Arial]vroom, vroom!![/FONT][/I][/COLOR]
[URL="http://kniffen.ca/wp-content/gallery/western-canada-trip/DSC_0085.jpg"][COLOR=SlateGray] DL650K7[/COLOR][/URL][/FONT]
tophski is offline  
post #7 of 8 Old 03-01-2007, 01:20 PM
$tromtrooper
 
Join Date: Jan 2007
Location: Fremont, Calif.
Posts: 2,208
Not familiar with Mapsend, but I've had reasonable luck with Garmin products. They are not pain-free, mind you, but in the end I manage to muddle through to a solution.

And yes ... I definitely feel your pain! It's a good thing that farkles don't have the same compatibility issues as PCs/software!

"I'm sorry, sir, but that Scottoiler will only work with Givi bags if you upgrade the engine ECU ..."
TouringDude is offline  
post #8 of 8 Old 03-02-2007, 10:21 AM Thread Starter
Stromthusiast!
 
Christopher Ryan's Avatar
 
Join Date: Dec 2006
Location: Borden, Ontario
Posts: 163
It is running well now. Once you know which eye to squint and hold your mouth just right everythig is fine.

I did learn something important. Sitting on my sofa for five hours straight trying to get this to run was much more uncomfortable than my stock seat... seriously. I have had a 1200km day, no problem but my arse is still sore from sitting still for five hours trying to get the program to work. I kid you not.

Blessings,
Christopher.
Christopher Ryan is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome