Tourmaster Synergy review and question - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 12 Old 01-18-2011, 06:46 PM Thread Starter
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Tourmaster Synergy review and question

For Christmas I got a brand new Tourmaster Synergy Heated Jacket Liner. This is the one that comes with the built in 3 heat level controller.

Review Portion:

1. Fits very well and has 2 expander panels in side.
2, Controller is included and at no extra charge.
3. Even low heat (of the 3 heat settings) keeps me very warm to about 40.
4, Compared to others (Gerbings etc.) List price of $179 is outstanding and again no need to purchase additional Contrtoller.
5. Even the new controller's lead line is quite short and therefore when it comes out of the side of my Riding Suit I can't see it. Therefore, I feel around to grab and then look down to see what heat setting I am on. (This is the only real negative), and since Low Heat keeps me pretty toasty it is not a deal breaker.

QUESTION:

I contacted Tourmaster (customer support was very slow (5 days in answering) and asked if they had either a longer lead for the Controller or an extension available, because of question 5 above.

They answered NO and weren't planning on making any. I then contacted powerlet to see if they had any extensions and there answer was no. TM does not use a standard SAE or Powerlet connector. They have a round 5 plug connector. Does anybody know where I can get either buy and extension, an adapter to an SAE or Powerlet type connector, or have one made?

As stated I really do like the Liner. It is very warm. Very well priced and very comfortable. However the lead on the Controller is (IMHO) too short and I would like an extension if available. Any ideas????

Thanks.

Banks C[FONT=Comic Sans MS]:crying:[/FONT]
2006 DL650 Current Engine 15,625 Prior engine 67,426 when chain came off and bent valves
2005 Yamaha FJR1300A 68,000 miles and counting
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post #2 of 12 Old 01-18-2011, 08:52 PM
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Quote:
Originally Posted by Banks C View Post
5. Even the new controller's lead line is quite short and therefore when it comes out of the side of my Riding Suit I can't see it. Therefore, I feel around to grab and then look down to see what heat setting I am on. (This is the only real negative)
Does your controller not clip to the included elastic band around your left thigh? I find it fairly convenient and not sure what I'd do with one that was longer.
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post #3 of 12 Old 01-18-2011, 09:49 PM
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I have one - an "older" model. Apparently they had to redesign the controller due to a high failure rate - mine gave out during my trip back from the Montrose Rally. I emailed them back in November and got a quick reply where to send the replacement, Sent a email back without response. Sent 2 more emails without response and when I called in Dec that they were expecting some in January - calll back then. I called a week ago now and they expecting some at the end of the month 1/11. and finally put me on a list.
I 've seen other similar complaints about cortech /tourmaster with this type of response- I like thier stuff- have 3 jackets, an overpant and the synergy jacket, and boots from them .

Not aware of any extentions though maybe someone electically saavy could Macguyver it.....

I didn't write this guide. It magically appeared. You didn't read it. Knightstrom didn't write it. Knightstrom doesn't endorse it. In fact, YOU wrote it.

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post #4 of 12 Old 01-25-2011, 11:21 AM
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have both jacket and gloves

Been riding a couple weeks with the gloves and the jacket liner. I really like the fit and heat of the jacket liner. I find it can get too hot, unless temps are below freezing. My main issue is the gloves. When I run just the gloves, they can get hot and feel great. When I connect the gloves to the jacket liner as designed, I get much less heat and no way to control heat separately. Running the big Y cable through sleeves seems stupid when I have a jacket with this wiring already, but no controls. Has anyone modded their jacket to have this functionality? I would really like to control the gloves separately, or just crank up the heat to max without maxxing out the jacket.

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post #5 of 12 Old 01-25-2011, 11:43 AM
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I have the Synergy heated vest and pant liner. I too found the plug lead inside the vest way to short. There is actually a fair amount of extra wire inside the jacket, and the cord is held inside by a tie-strap around the cable. I was able to make a small slit inside the lil pocket for the wire plug and remove the tie strap, pulled some wire out and then put a tie strap on the wire again. This made it just long enough to hang slightly below my outer jacket. I had also contacted TM support and they indicated that they had no intention of making the wiring longer....very odd I thought as it only required about 2" to make it proper.

You can also make your own extension, the red plug is a coaxial plug, available at Radio Shack, etc. This I did for a friend who has the same vest. The wiring is polarity sensitive, so if connected backwards it wont work (doesnt damage anything tho).

I really do like the vest and pant liner, and when the two are used together, the heat is very even, top and bottom. I have not had any thermostat problems that many others have had. That issue was supposed to have been taken care of by TM at least a yr or more ago with a heavier control.

cheers

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post #6 of 12 Old 01-25-2011, 07:02 PM
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Maybe I'm confused what the shortage complaint is - the controller, the power cord, or both?

BTW, I've had my vest and original controler for 4 seasons trouble-free *knock wood*
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post #7 of 12 Old 01-25-2011, 09:48 PM Thread Starter
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Quote:
Originally Posted by ozart View Post
Maybe I'm confused what the shortage complaint is - the controller, the power cord, or both?

BTW, I've had my vest and original controler for 4 seasons trouble-free *knock wood*
The problem I have is that the Controller has it's own powercord. It is attached to the Jacket's connector. The total length between the actual control unit and the jacket is too short. I wear a one-piece suit in the winter so the powercord/controller comes out of a side zipper.

The problem is that the powercord/controller unit isn't long enough to velcro to my leg. It hangs out the side where you can't see it easily. So that when you need to change heat settings, I have to reach out to the side, by feel grab the Controller and then look over and find the heat setting and adjust it.

If someone (rcacs) is stating that I can just pull a few more inches out of the vest I will give it a try.

Thanks for any suggestions

Banks C[FONT=Comic Sans MS]:crying:[/FONT]
2006 DL650 Current Engine 15,625 Prior engine 67,426 when chain came off and bent valves
2005 Yamaha FJR1300A 68,000 miles and counting
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post #8 of 12 Old 01-25-2011, 11:46 PM
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You can get an adaptor here: Heat Troller Accessories : Warm & Safe Heated Clothing and the Heat-troller for the Real Thing!

to allow you to use a standard heat troller with your Tourmaster liner...kind of defeats the low cost contoller included idea but it is an option to look at if you want to convert to a standard external heat troller.

DL650A K7
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post #9 of 12 Old 01-26-2011, 06:42 AM
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Quote:
Originally Posted by Banks C View Post
The problem I have is that the Controller has it's own powercord. It is attached to the Jacket's connector. The total length between the actual control unit and the jacket is too short. I wear a one-piece suit in the winter so the powercord/controller comes out of a side zipper.

The problem is that the powercord/controller unit isn't long enough to velcro to my leg. It hangs out the side where you can't see it easily. So that when you need to change heat settings, I have to reach out to the side, by feel grab the Controller and then look over and find the heat setting and adjust it.

If someone (rcacs) is stating that I can just pull a few more inches out of the vest I will give it a try.

Thanks for any suggestions
Ah yeah, I see how a one piece suit would be a problem.
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post #10 of 12 Old 01-26-2011, 11:06 AM
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Actually, the issue to which I refer is the wire coming out of the vest itself (to connect to the bike), not the controller wire, it is easily long enough.

cheers

K5Wee in Kanada (285,500 KM and still going strong)
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