Sena SC10u problems with wind noise - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 15 Old 07-30-2018, 01:03 PM Thread Starter
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Sena SC10u problems with wind noise

I recently purchased two Schuberth E1 helmets for my Wife and myself. I also fitted them with SC10U units for Intercom and GPS purposes. They work fine with the GPS but the intercom is a disaster.

The main issue is the Mic's picking up background wind noise from the vents in the front of the helmets. It is really really loud to the point that for me as a rider it is a serious distraction. I am on the verge of giving them back but if anyone has any hints or tips as to how to fix this I would appreciate hearing from them. I have tried various and many settings and at best have only managed to reduce the noise slightly.

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post #2 of 15 Old 07-30-2018, 01:20 PM
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I have the Sena 10r and I wish I had not bought it. It had scant instructions and was hard to install in my Shoei helmet. The software installation/update was equally frustrating and I don't find their software all that functional or user-friendly. The earphones lacked volume and I had to switch to earbuds to get decent sound. Then after 6 months, one channel just quit. Then it took me 6 months of frustrating back and forth with Sena "customer service" to get them to honor the warranty. I will never buy from Sena again.

If you can return them, I would. You may save yourself some heartache later on. If you decide to keep them, I would go with the boom mike instead of helmet mounted mike and read the manual in detail. Some of the Sena models have features like mike gain, VOX and noise cancelling, but I don't know about yours.
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Last edited by jmf552; 07-31-2018 at 01:08 PM.
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post #3 of 15 Old 07-30-2018, 04:28 PM
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If you are using the flexible mic try spinning it around. It is supposed to be somewhat noise cancelling and might be picking up the wrong side as background or needs to be positioned in a less turbulent spot. I have a 10 series sena and dont have issues with wind noise inside my full face helmet.

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post #4 of 15 Old 07-30-2018, 05:02 PM
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The mic is unidirectional. There is a little tab on the boom, right next to the mic that needs to face forward. If it is reversed it can really pick up wind noise and make for poor communication. If the mic is touching the helmet, that can cause it to pick up more noise. Try to adjust it so that there is a bit of space between the helmet and the mic. Also, do you have the foam "windsock" installed over the mic?
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post #5 of 15 Old 07-31-2018, 06:29 AM Thread Starter
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Thanks for those responses. However this Sena Unit is Schuberth specific. The switch and mic are one unit fixed to the left cheek pad and are not moveable unfortunately.

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post #6 of 15 Old 08-02-2018, 08:59 AM Thread Starter
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By now the Shop has tested the units on the road and confirm my issue. That is half the battle. They have sent them back to Schuberth for testing and I await the outcome of that. I will post further on the issue in due course.

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post #7 of 15 Old 09-13-2018, 05:56 AM Thread Starter
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Final post on this. The Units have been back with Sena/Schuberth for over 6 weeks by now. The shop tells me that the Units have made their way back to Germany. That is all I know as there is no word one way or another back from S/S. Bad show. The shop has accordingly agreed to refund my money and I will use that to purchase a Cardo Packtalk Duo from them. The Cardos are good units and some friends already have them. Good reviews also.

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post #8 of 15 Old 09-13-2018, 07:53 AM
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Sounds like wind noise to me. Been through that before. The solution is a different windshield with much better aero characteristics. When the air hits the helmet it becomes turbulent which makes noise which triggers the VOX and you hear....wind noise constantly! Different helmets can work better or worse, but the root problem is the windshield/tank deflectors in my opinion.

I have run the Sena and the Cardo and they are likely to act the same in this respect.

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post #9 of 15 Old 09-13-2018, 10:14 AM
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I have had Sena SMH10s for quite a while and they have been great. The mics are very sensitive to where you mount them in the helmet and if the foam comes off they can be really bad. For me, they are actually better in the rider's helmet than the passenger's, something with how the wind comes off of me and directs at my passenger. With closed visors they are great, open visors at speed not so much.
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post #10 of 15 Old 09-13-2018, 01:41 PM Thread Starter
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My old helmets C3's, have very old Interphone units in them. On the same bike using the same windscreen etc there is no issue with the Interphones albeit the sound quality is reflective of their age.

Before returning the Sena's to Germany the shop tried both helmets on completely different motorcycles and found the problem to be exactly as I described it. So unfortunately this problem which I would best describe as someone rustling a plastic bag close to my ear, is not related to wind screens or foam coming off the mic. In fact there were extra sponge socks added to the mics which made no difference whatsoever. As I said above, the mic's are fixed in SC10U's and cannot be varied in position.

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