A review of a recent transaction
I recently bought a new rear shock from Blair, total bill was a little over $1100 for the Elka 3 stage, which is a pretty darn good deal at almost $300 off retail. Blair was very helpful in instructing me on how to get this part swapped out, and offered phone advice and plenty of email advice.
But that is what I would expect for $1100, call me picky. What I didn't expect was the AMAZING customer service that went well beyond the single part I bought. At the same time I bought the rear shock, I also bought all the parts to completely rebuild my front fork, and like a cheap skate, I bought all of them on Amazon.com. Blair didn't care one bit, he still walked me through every single piece of rebuilding the front fork, even though not one single part came from him. There is something wrong with this guy...nobody offers that kind of service!
This guy is a motorcycle saint.
p.s.- this Elka shock is a sexy SOB!
Yes it's fast, no you can't ride it.