Paypal charges from Verticalscope.Inc - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
Rules, Forum Support, Help and Information [NOT FOR MOTORCYCLE RELATED QUESTIONS] Please read the rules before posting. Need help with this forum and it's functions? Post your concern in the relevant category for the volunteer moderators to assist you. [NOT for motorcycle related questions!]

LinkBack Thread Tools Display Modes
post #1 of 73 Old 01-04-2013, 06:14 PM Thread Starter
Dixietrooper's Avatar
Join Date: May 2008
Location: Central Alabama
Posts: 45
Paypal charges from Verticalscope.Inc

I recieved a Paypal charge from Verticalscope.Inc, for $20.00. I never heard of these people before so this got my attention! Called the Verticalscope # on the Paypal page, still didn't find out what they were or what the charge was for, so I opened a case with Paypal. I was finally able to talk with customer service rep at Paypal, was finally able to find out what this was. Auto renewal from Stromtrooper. Now, this was fine, I always support the site. But,my complaint is, there should be a notice emailed BEFORE this takes place,and, or, the name on the charge should be something the members recognize.
If a notice was sent I didn't see it, just wanted to save this hassle for anyone else by sending this, I know I get excited when someone is fooling around with my money, I imagine most people do!

Thanks for a great site.
Dixietrooper is offline  
Sponsored Links
post #2 of 73 Old 01-04-2013, 06:18 PM
greywolf's Avatar
Join Date: Jan 2006
Location: Evanston IL USA
Posts: 38,049
See the sticky here.

Pat- 2007 DL650A was ridden to all 48 contiguous states. I didn't quite make it to 17,000 miles on the 2012 DL650A.
Nicknames I use to lessen typing, Vee = 2002-2012 DL1000s. Vee2=2014-2016 DL1000s. Wee = 2004-2011 DL650s. Glee = 2012-2016 DL650s

Please vote in the poll on what Strom(s) you have at
greywolf is offline  
post #3 of 73 Old 01-05-2013, 10:03 PM
trapperdog's Avatar
Join Date: Oct 2009
Location: Bay area, ca
Posts: 2,016
Mine just auto renewed also, however I received an email 2 days prior notifying me

'09 VEE
'09 ST1300P
'06 ST1300
trapperdog is online now  
post #4 of 73 Old 01-23-2013, 03:05 PM
Administrator's Avatar
Join Date: Jun 2010
Posts: 1,027
Some of these emails can end up in your spam folder.
Administrator is offline  
post #5 of 73 Old 01-23-2013, 04:28 PM
xgman's Avatar
Join Date: Aug 2006
Location: Western New York
Posts: 22
I'm glad to support this forum, but my PayPal was double-billed by Verticalscope for a total of $40.
xgman is offline  
post #6 of 73 Old 01-23-2013, 04:43 PM
Join Date: Oct 2009
Location: b'ham, Alabamie...29.4 minutes from Barbers
Posts: 2,671
Originally Posted by xgman View Post
I'm glad to support this forum, but my PayPal was double-billed by Verticalscope for a total of $40.
Mine did the same on Jan 17 and 19.........send an email to the Administrator and he'll get it corrected. They have refunded my $20.
Over 100 Attendees at the May 2019......already planning it for 2020!!
mark444 is offline  
post #7 of 73 Old 01-25-2013, 05:26 PM
Prime's Avatar
Join Date: Nov 2009
Location: Youngstown, Ohio
Posts: 759
If you want to cancel the automatic renewal you need to log in to your paypal account and click the "unsubscribe" to automatic renewals option.
Supatramp likes this.

"If everyone demanded peace instead of another television set, then there'd be peace" - John Lennon

"Every gun that is made, every warship launched, every rocket fired, signifies in the final sense, a theft,
from those who hunger and are not fed, from those who are cold and not clothed" - Dwight D. Eisenhower
Prime is offline  
post #8 of 73 Old 01-26-2013, 11:37 PM
Noblehops's Avatar
Join Date: May 2012
Location: Tucson, AZ, USA
Posts: 175
I just did unsubscribe

I like this site, and I don't mind supporting things that are valuable to me, by contributing content that is hopefully part of the value of the site to others and with good old fashioned cash. I think that's a reasonable expectation - that one should try to contribute in some way.

However I asked for a small amount of help to restore a bit of broken functionality from the admins of this site, and although one of the volunteer moderators tried several times on my behalf to get them to fix it, we were both ignored by the folks at Vertical Scope that own this commercial site for about 2 weeks (so far). Hey, it's not the end of the world, but it's not acceptable either.

So I voted with my feet and unsubscribed. I'll still be a 'premium member' (for what little value that actually has) till December, but not thereafter.

The volunteers that moderate this site are incredible BTW. Props and thanks to them.


Nils Menten - Tucson, AZ, USA

I have a motorcycle problem.

Last edited by Noblehops; 01-26-2013 at 11:40 PM.
Noblehops is offline  
post #9 of 73 Old 01-26-2013, 11:42 PM
Scorch's Avatar
Join Date: May 2008
Location: Cougar Trap, Texas
Posts: 553
I get auto-renewal emails when any subscriptions are due to renew. That's the way it works. From running my own site that has a subscription service integrated with vBulletin, I do get some subscriptions where the person never checks the emails that are associated with their Paypal account. Pretty frustrating when I want to thank them, they never know it. So, be sure to check your Paypal email accounts.

2008 Suzuki V-Strom 650: 69,000 miles as of Aug 2018 + 2018 V-Strom 1000ABS
Scorch is offline  
post #10 of 73 Old 01-29-2013, 09:26 AM
xgman's Avatar
Join Date: Aug 2006
Location: Western New York
Posts: 22
PayPal double-billed????

I have been waiting a week with no response to my post regarding being billed twice ($40) and I am still getting emails from Verticalscope that my subscription is unpaid! Pretty shoddy forum operation!!!
xgman is offline  
Sponsored Links

Quick Reply

Register Now

In order to be able to post messages on the Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome