Paid twice - who do I contact?? HELP!! - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 12 Old 05-10-2012, 09:31 AM Thread Starter
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Paid twice - who do I contact?? HELP!!

On May 4, 2012 I P/P my $20.00 annual scrip payment for stromtrooper.
Then on May 6, they took another $20.00 out of my P/P account.
I email them at once, no reply.
I cancelled the P/P "auto payment", then got a message from P/P that says my scrip has been cancelled.
I feel something has "fallen throught the cracks" and my scrip is cancelled even though I've paid my $20.00
How do you get in touch with a person, one with a heart beat?
Can anyone help?
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post #2 of 12 Old 05-10-2012, 09:41 AM
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I would send a private message to

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Pat- 2007 DL650A was ridden to all 48 contiguous states. I didn't quite make it to 17,000 miles on the 2012 DL650A.
Nicknames I use to lessen typing, Vee = 2002-2012 DL1000s. Vee2=2014-2016 DL1000s. Wee = 2004-2011 DL650s. Glee = 2012-2016 DL650s
See https://www.stromtrooper.com/general-...nicknames.html

Please vote in the poll on what Strom(s) you have at https://www.stromtrooper.com/informat...-you-have.html
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post #3 of 12 Old 05-10-2012, 10:12 PM
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Same thing happened to me. They sucked out two $20 memberships within minutes.

Paypal got me back $20, but a few days later my premium membership was removed, even though they still had $20.

I got no response from Verticlscope. I was going to donate a few bucks on top of the premium membership because I have successfully used the classifieds, and had help from others with questions. Guess they read my mind, and kept the $20.

I'm going to wait for things to get lined out with subscription fees before I do another Paypal.
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post #4 of 12 Old 05-11-2012, 09:25 AM
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I have PM'd Phil, the administrator. Let us know if he does not get back to you.

Ray
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post #5 of 12 Old 05-11-2012, 04:19 PM Thread Starter
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PM

PM sent to Ray
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post #6 of 12 Old 05-15-2012, 03:07 PM
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I will get this refunded, yesterday. Sorry for the mixup.
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post #7 of 12 Old 05-15-2012, 03:14 PM
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Quote:
Originally Posted by zzzzip View Post
Same thing happened to me. They sucked out two $20 memberships within minutes.

Paypal got me back $20, but a few days later my premium membership was removed, even though they still had $20.

I got no response from Verticlscope. I was going to donate a few bucks on top of the premium membership because I have successfully used the classifieds, and had help from others with questions. Guess they read my mind, and kept the $20.

I'm going to wait for things to get lined out with subscription fees before I do another Paypal.
Fixed your account, If we still owe you money back please shoot me a pm.

Quote:
Originally Posted by sweetcreek View Post
On May 4, 2012 I P/P my $20.00 annual scrip payment for stromtrooper.
Then on May 6, they took another $20.00 out of my P/P account.
I email them at once, no reply.
I cancelled the P/P "auto payment", then got a message from P/P that says my scrip has been cancelled.
I feel something has "fallen throught the cracks" and my scrip is cancelled even though I've paid my $20.00
How do you get in touch with a person, one with a heart beat?
Can anyone help?
this is fixed for you, please check your pms.
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post #8 of 12 Old 05-15-2012, 06:44 PM
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Thanks for the fix. I am a happy camper......er, rider now.

Great forum with good people.
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post #9 of 12 Old 05-17-2012, 03:26 PM
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No trouble,Paypal integration into the forum is not perfect but we at least can fix it fast when an error does happen.
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post #10 of 12 Old 05-19-2012, 07:12 AM
$tromtrooper
 
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Quote:
Originally Posted by sweetcreek View Post
On May 4, 2012 I P/P my $20.00 annual scrip payment for stromtrooper.
Then on May 6, they took another $20.00 out of my P/P account.
?
Pretty much same thing happened to me, I've paid now for two year subscription somehow.

Where do I cancell the automatioc member paymet ??? Looked all over the place and can't seem to be able to cancell .

FB MEMBER #133 - 2008 Wee
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