Tourmaster Caliber pants - review after 2 months of riding - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
Product Reviews The place to post your thoughts about V-Strom related products. This section is designed to help make the searching easier, but you will find other reviews in the other sections.

 15Likes
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 23 Old 12-08-2016, 12:08 AM Thread Starter
Farkle Purchasing System
 
DesertBike's Avatar
 
Join Date: Oct 2016
Location: ABQ, NM
Posts: 1,324
Garage
Tourmaster Caliber pants - review after 2 months of riding

New to riding in October, I ordered gear that would, in the words of a fellow rider, make me feel confident about taking a running dive across a parking lot & emerging unscathed.

For the outer layer, I chose a Tourmaster Transition 4 jacket and Caliber pants, among other items. For now, let's concentrate on the pants.

The Caliber pants....well, they're not so great, unfortunately.

I like many things about them. They can be ventilated sufficiently, have armor in the right places, reflective piping, and are quite comfortable.

Their downfall is durability. After only 2 months of regular use, they're falling apart.

The problem is in one pocket. A review of my pocket contents would be a really boring thread, so suffice to say I never carried anything sharp in that pocket. I sure didn't want anything poking into me in the event of a slide. Nor did I stuff the pocket to its limit. That zipper had no excuse for retiring early.

Even so, first the lining, then the zipper, have failed.

The lining developed a hole at the front inside seam, for no obvious reason. Like I said, I'm not carrying unsheathed knives, or my Rubik's cube collection. All I can tell you is that about a week ago, I suddenly had an additional hole in the pocket, which has since grown in size.

Again with no warning, on a ride last weekend, the zipper failed completely. I suddenly discovered the zipper teeth were not engaged at all, so the pocket was effectively open. I have no idea how long it was that way; I only know it was zipped closed when I began my ride. The zipper pull was still at the top. I have no idea what pulled the teeth apart.

But wait, it gets worse!

As I tried to get the zipper to re-engage the teeth, it caught on the pocket lining. Despite my most careful efforts, the lining tore. The tear has gotten worse every time I've tried to get the zipper to work again, so I stopped doing it.

This is garbage. I shouldn't have to worry about destroying the pockets or zippers just by using them. I would kinda understand if I'd been wearing the pants for years, but I've barely had them two months.

Tourmaster's website states I should initiate warranty claims through my dealer. OK. I'm going back to the dealer where I bought the pants as soon as I can, possibly tomorrow.
DesertBike is online now  
Sponsored Links
Advertisement
 
post #2 of 23 Old 12-08-2016, 12:58 AM
Stromthusiast!
 
RCinNC's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 4,797
I have to agree with you on Tourmaster durability. I have a pair of their pants and a jacket; the jacket has been to the tailor already, in order to fix the pockets. On a previous Tourmaster jacket I owned, the zipper failed after about two years. Last June I was on a trip up to New England when the crotch of the pants just unraveled. I think the sewing on these products, especially in areas that see a lot of stress like pockets, is just not up to the task. I repaired my pants with patching material and heavy duty thread while sitting in a motel in New Brunswick. They might wear out somewhere else, but my repair will outlast the pants.

The black nylon of the pants really fades, too. My pants are only a couple years old, and parts of them are already fading to a purple color.

Tourmaster's warranty was an exercise in total frustration. In order to attempt to get the jacket repaired under warranty, I had to send it back to Revzilla, after which Tourmaster would "evaluate" it and decide if the problem with the pockets was from normal wear and tear or a material defect. The estimate was (if I recall correctly, since it's been a while) that it could take six months for Tourmaster to decide if they would replace it under warranty or not. They would not make a call based on the detailed photographs I took of the defect. Since I would still have had to buy another jacket to wear in the meantime, I bit the bullet and took it to a local seamstress, who repaired the pockets.

No more Tourmaster for me, and I would never recommend their gear to anyone else. I have a Scorpion mesh jacket that was cheaper than the Tourmaster, and yet it's better made. I loved the concept behind the Tourmaster pants (the outer nylon covers unzip so the pants can be worn as mesh pants in hot weather), but their execution leaves a lot to be desired.
V-Tom likes this.

"No matter where you go, there you are."
RCinNC is online now  
post #3 of 23 Old 12-08-2016, 01:02 AM
Super Moderator
 
Big B's Avatar
 
Join Date: May 2005
Location: Central OHIO "Go Buckeyes"
Posts: 16,706
Garage
Big reason after owning several brands of cheaper priced and obvious cheaper quality construction/materials gear.....I now spend my hard earned money on Aerostich.
V-Tom, Spec, Hank122 and 1 others like this.

BRIAN "GO Buckeyes, GO Wildcats"!

2015 DL650 XT "Hector"

1997 Honda Valkyrie 1500 custom “Dolores”




Big B is online now  
 
post #4 of 23 Old 12-08-2016, 10:38 AM
Stromthusiast!
Super Trooper!
 
Join Date: Mar 2011
Location: Pasadna area
Posts: 13,982
Even the Aerostitch need work occasionally. I've had the zippers replaced on my 10 year old Roadcrafter pants twice.
At a cost of about $150 per time.
I've had Tourmaster stuff before and liked the product but the expensive stuff like the 'Stitch" and Klim see to hold up best.
Sometimes you can get lucky and purchase 'Stitch" stuff from the forums. I've gotten 2 Darien jackets in like new condition with all the pads that way.
Happy shopping.
notacop is offline  
post #5 of 23 Old 12-08-2016, 10:42 AM Thread Starter
Farkle Purchasing System
 
DesertBike's Avatar
 
Join Date: Oct 2016
Location: ABQ, NM
Posts: 1,324
Garage
Oh you bet, my next major garment purchase will be Aerostich. I didn't know about them when I bought my Tourmaster gear.

I don't have the time or interest to deal with the absurd warranty process described above. We'll see what the dealer has to say.

Thanks for your comments.
DesertBike is online now  
post #6 of 23 Old 12-08-2016, 11:27 AM
Stromthusiast!
 
Hank122's Avatar
 
Join Date: Nov 2015
Location: Massachusetts, USA
Posts: 725
I've had very good experience with the Klim Latitude series. I would probably have not bought them as a first time jacket or pant but the ex-wife got me the jacket for Christmas last year and I bought the pants to go with.
I have probably totaled about 17,000 miles on 2 different Stroms this past year including 3 really long tours that included cold and plenty of rain. The Klim gear was great. No problems yet with zippers or pockets. Very well made product.
Only downside would be in really hot temps in stop and go traffic. I bought a mesh jacket for that.
griff010 likes this.

Henry

"Rock bottom will teach you lessons that mountain tops never will..."

2016 V-Strom DL650 (red) 'Sweetness'
2011 V-Strom DL650 (white)

Last edited by Hank122; 12-08-2016 at 11:31 AM.
Hank122 is offline  
post #7 of 23 Old 12-08-2016, 12:19 PM
Stromthusiast!
 
RCinNC's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 4,797
Quote:
Originally Posted by DesertBike View Post
Oh you bet, my next major garment purchase will be Aerostich. I didn't know about them when I bought my Tourmaster gear.

I don't have the time or interest to deal with the absurd warranty process described above. We'll see what the dealer has to say.

Thanks for your comments.
Actually, that was the dealer that described the return process. Revzilla is second to none in excellent customer service, and even they couldn't make the process any easier. I started the process with them, and even got the RMA, and then canceled it when I realized that I'd have to buy a brand new jacket and then, even if Tourmaster honored their warranty, I'd then have two jackets, one of which I didn't want.

I'll continue wearing the Tourmaster gear until it's unusable, but never again will I buy their stuff.

"No matter where you go, there you are."
RCinNC is online now  
post #8 of 23 Old 12-08-2016, 03:10 PM
$tromtrooper
 
nvr2old's Avatar
 
Join Date: Dec 2006
Location: Greenacres, Wa.
Posts: 2,445
In 07 I bought a Transition Jacket(in red) and Caliber pants. The pants were used daily for 4+ years(50K miles). Leaks started in the crotch area in the 15 to 20K miles. The zippers were troublesome after the first year and one failed completely after 2. Luckily my wife sews and put new zippers in. After 4 years they retired to dirt use only. Wouldn't buy them again(Been using Firstgear since then).
The Jacket was much better. Definitely not top quality workmanship,but was in good shape after 5 years. Great venting for a 3/4 jacket(Best feature) but started leaking after 3 years(used rain gear when needed). Fading was bad on both(The red was the worst), as well as other brands since.
Was a good buy in 07, but the higher prices since aren't justified with other better stuff out there.
RCinNC and DesertBike like this.

DL-1000 L8
DL-650 K5 red(122K)
09 DRZ400
The thrill of living should never be traded
for the safety of existence.
Member of the 100,000 mile club.
nvr2old is offline  
post #9 of 23 Old 12-08-2016, 03:28 PM
$tromtrooper
 
Macdoc's Avatar
 
Join Date: Sep 2014
Location: Ontario Canada/Cairns Aus
Posts: 4,544
My Joe Rocket mesh is going strong 10 years after buying it used for $50....not one thing has failed but I heard their quality control has gone down.

My 3-4 season Scott Distinct 2 is solidly made tho one elastic loop broke ....more likely me . But early yet as only 2 years old. Appears very well constructed - especially the sealed zippers and pockets.
Pricey

I've good luck with Airglide quality and construction and will go to that if the Joe Rocket fails but seems incredibly durable even with a few come offs off pavement.
Likely time for me to replace the armor tho with something more modern tho I often just wear my armored shirt under it.

Just a note ....some overpants have a reach through slit in the pocket to get at jean pockets


Ontario Canada rider staying in Cairns Australian Feb to May & Aug-Oct each year
Canada 2018 CB500x >2009 CBF1000 sold 10 Wee ABS sold09 Burgman Exec sold • 10 NT700v sold
Australia> 04 KLR65093 ST1100 sold
Travel photos> https://500px.com/macdoc/galleries Oz riding >https://tinyurl.com/y4c7lm87
Macdoc is offline  
post #10 of 23 Old 12-08-2016, 11:37 PM Thread Starter
Farkle Purchasing System
 
DesertBike's Avatar
 
Join Date: Oct 2016
Location: ABQ, NM
Posts: 1,324
Garage
Quote:
Originally Posted by RCinNC View Post
Actually, that was the dealer that described the return process. Revzilla is second to none in excellent customer service, and even they couldn't make the process any easier. I started the process with them, and even got the RMA, and then canceled it when I realized that I'd have to buy a brand new jacket and then, even if Tourmaster honored their warranty, I'd then have two jackets, one of which I didn't want.

I'll continue wearing the Tourmaster gear until it's unusable, but never again will I buy their stuff.
I would have done the same re: having a tailor fix it vs. wait months for Tourmaster.

Revzilla is in a tough spot in your case, and it does sound like they did what they could. Since I bought my pants from a local dealer, I'm in a somewhat better situation.

I rode over to the shop this afternoon and showed the owner what was going on with the zipper & pocket. He said his Tourmaster rep would be visiting the next day, so he could show the problem to him & initiate a warranty replacement, if I could leave the pants there.

So, I did that. Rode home in the pants, drove back, left the pants with the shop owner. I can go pick up the pants once the Tourmaster rep is done with them, then keep wearing them until replacement pants arrive. At that point I go exchange them, and that's that.

Good thing, too. On the ride back to the shop, another defect revealed itself: the right leg zipper came undone, in a similar manner to the pocket zipper. That is, the pull was all the way down, but the zipper opened up behind it. Lovely. I pointed that out to the owner. Tourmaster seems to have a problem with really, really inferior zippers right now, as well as lousy pocket linings.

I see the purchase of a different brand of pants in my future. But, at least I'm not having to lay out additional cash for now, or be greatly inconvenienced. Sure, I have to go back and forth to the shop, but that isn't really a chore. I enjoy the ride, and I enjoy ogling all the nifty motorcycles for sale & parked out front.
DesertBike is online now  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome