Suzuki Extended Factory Warranty - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 7 Old 06-08-2010, 09:24 PM Thread Starter
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Question Suzuki Extended Factory Warranty

A few weeks ago now I bought a new DL650 and also bought the X-tended warranty from the dealer. I asked the F&I man at the time if Suzuki would be mailing me a policy or whatever and he seemed a bit vague ? In the past I bought a GL1800 Honda from this dealer and did receive the extended warranty from Honda to keep with me but I have yet to receive anything from Suzuki about the purchase of either the bike or the warranty. Anybody else get anything from Suzuki either survey form about the purchase or x-warranty. I did receive the title & license papers back from the state of IL so I know that part was taken care of proper.

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post #2 of 7 Old 06-08-2010, 09:48 PM
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It took Suzuki about 6 weeks to get the info and cards to me. Have your dealer contact them.

Flat Black 08' DL650. Lots 0' goodies
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post #3 of 7 Old 06-09-2010, 10:56 AM
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CornerStone United is the administrator for the Suzuki Extended Protection Plan. This is the outfit your dealer will go to after the real factory warranty expires to try to get approval for payment for repairs.

By the way, there is no such thing as a Suzuki factory extended warranty. It is a service contract, a "protection plan," that begins its coverage after your factory warranty expires, and covers only what the paperwork you're waiting for says it covers IF you fulfill all the requirements the paperwork puts on you.

Next time you might look on-line for dealerships that offer the protection plan for less than the stealership that sold you the bike, car, or truck. Or, forgo this peace-of-mind insurance when buying any reliable brand.

"Older people who are reasonable, good-tempered, and gracious will bear aging well. Those who are mean-spirited and irritable will be unhappy at every period of their lives.

"Let each of use properly whatever strengths he has and strive to use them well. If he does this, he will never find himself lacking."

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post #4 of 7 Old 06-09-2010, 01:35 PM Thread Starter
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Quote:
Originally Posted by PTRider View Post
CornerStone United is the administrator for the Suzuki Extended Protection Plan. This is the outfit your dealer will go to after the real factory warranty expires to try to get approval for payment for repairs.

By the way, there is no such thing as a Suzuki factory extended warranty. It is a service contract, a "protection plan," that begins its coverage after your factory warranty expires, and covers only what the paperwork you're waiting for says it covers IF you fulfill all the requirements the paperwork puts on you.

Next time you might look on-line for dealerships that offer the protection plan for less than the stealership that sold you the bike, car, or truck. Or, forgo this peace-of-mind insurance when buying any reliable brand.
Yes I was aware of most of this info but my question was whether I would receive any papers from them. BTW I don't consider my dealer a stealer sir, they have taken very good care of me in the past. And I paid $300 for the 3 year additional plan I doubt if anyone will match or beat that if so I would rather my dealer have the sale as they are the ones who are going to do the work. It is much easier to get your machine in the shop I have found with this kind of thinking. The service manager & the fellow who works on my bike are personal friends of mine we will be together this weekend for racing and a cold one hopefully.

Doug K9CRT
Decatur, IL
Member Of The Infamous Springfield Milers BMW Club
Yamaha Super Tenere 2013
DL 650 K11 (Black Wee)
DL 650 K9 (Orange Wee) traded
DL 1000 02 traded
Cage ** Honda S2000 Roadster**
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post #5 of 7 Old 06-09-2010, 10:16 PM
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I only got a document via email. I copied it and put it on the bike under the seat with the manual.

2007 DL1000
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post #6 of 7 Old 06-10-2010, 09:57 AM
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I didn't get anything in the mail with my extended warranty (2 more years). That warranty just ended and was never used. Glad it was free.


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post #7 of 7 Old 06-10-2010, 07:08 PM
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Doug

Private messages are personal. Forum messages are for the information of everyone who reads the thread. I learn much from someone's answer to someone else's question. My answer is partly for your information and partly to the next person considering buying the Suzuki Extended Protection...which is still not a warranty, extended or otherwise.

You're fortunate that your dealership and their service people are good to their customers. Many post reports of bad service, overcharges, etc.

"Older people who are reasonable, good-tempered, and gracious will bear aging well. Those who are mean-spirited and irritable will be unhappy at every period of their lives.

"Let each of use properly whatever strengths he has and strive to use them well. If he does this, he will never find himself lacking."

Marcus Tullius Cicero
44 B.C.
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