Kudos to Kryptonite and their Key Safe program - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 1 Old 10-20-2017, 01:31 PM Thread Starter
robertyknwt's Avatar
Join Date: Mar 2015
Location: greater Vancouver BC
Posts: 181
Cool Kudos to Kryptonite and their Key Safe program

If Kryptonite didn't already have me as a customer for life, they do now.

When I got my Yamaha Virago back in 2009, I got a Kryptonite disc brake lock for it. The bike died about 3 years ago, and all my gear went into a box. My wife drove that box down with her to L.A. for me this summer as I got ready to get my new-to-me Wee. The box had the lock, but not the keys, and neither of us had any idea where the keys would be (we'd moved house 3 or so times since I had the Yamaha).

But I was pretty sure I'd registered the keys with Kryptonite, so I pinged them and said:

I have a Kryptonite motorcycle lock, Evolution Series 4. My last motorcycle died a couple of years ago, but now I have a new motorcycle. I want to use this lock if I can, but I think I lost the keys. I *think* I registered the keys, but I can't remember. Could you please look up and see if I did register the keys with you?
I figured if they found the info, they'd ping me for credit card info to pay $20 for two new keys, and then they'd send me the keys. Instead, keys arrived in the mail yesterday, with a packing slip/invoice that said "Cost: 20.00 Discount: 20.00 Balance due: 0.00"

I Am Impressed. Like I said, customer for life. (I also use a Kryptonite lock on my bicycle, and have done so for each of my last 3-4 bicycles over the last couple of decades.)

2011 V-Strom DL650 - Canadian in Tarzana CA
Previous: 1994 Yamaha Virago XV535

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