There are dealers and motorcycle shops. - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
General V-Strom Discussion Talk about all things V-Strom not limited to just one of the above models

 
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post #1 of 5 Old 05-21-2014, 12:46 AM Thread Starter
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There are dealers and motorcycle shops.

On a recent ride my chain started making a lot of noise. After adjustment it was better but I noticed a couple of tight spots. I called in at a Suzuki dealer and asked if they could fit a chain that day as I was on a long ride. I got a flat NO!!. No sorry the workshop is fully booked just NO!. I felt pretty miffed as this is the same dealer who sold me the bike 5 years earlier. I did mention that I was on my way to the annual Vstrom gathering.
Bikes at the gathering.
I went to the next town and asked the local Honda dealer if he could fit a chain for me. He checked if he had one but he said he'd order one in and fit it the following morning. The service was good and then I found out I'd taught the dealer when he was in grade 3 at a small country school. So after 46 500kms a new chain was fitted.

Then on the way home at 47 500kms a front wheel bearing died.
Stranded at Clairview
I was a long way from anywhere so I called my daughter and her boyfriend (husky 300 rider) came and picked me up in his ute. I did a search on the forum and found out what wheel bearings to use and how to fit them, thanks Greywolf, I got a lift to Proserpine with him. I went to Central Cycles and asked if I could get some assistance. The owner was out of stock as the bearings are also used in quad bikes and he'd had a run on them. We removed the wheel and I went down to the local farm machinery place and purchased the bearings and seal. Brian knocked out the old bearings and fitted the new ones and then I replaced the wheel. I was once again on the road. When I went to pay he said there was no charge. He does have a very good collection of classic bikes in his shop and they are worth a look.
So all in all an interesting trip just over 3300kms in a week with a couple of days not riding. It seems that the smaller the business the better the service, at least that has been my recent experience.
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post #2 of 5 Old 05-21-2014, 03:09 AM
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I have to agree that a smaller business is the best. Their overhead is smaller, their work force is smaller.

Story, I bought my Sportster from Port Huron HD in May of 94. Spent $5500.00, up to two years ago, I could walk into the owner's office and have an honest conversation with him for 30 to 40 minutes. I did buy many add-ons and I found myself browsing in the store also. The power hungry HD folks closed him down. It was a small shop and great people.

All the HD stores are now moving to the big displays and huge overhead.

I believe that is one reason for moving on. I experinced a good honest store, HD took it away, no more brand loyalty from me.
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post #3 of 5 Old 06-12-2014, 05:26 PM
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No Wee yet, short, female and undecided, but my current Harley is my Last HD. Once you buy a bike and they have your money you can forget "service". Been riding a TW200 off road/camping and having a blast. Want to sell my Fat Boy. Rode a lowered F700GS and it fit perfect, but don't relish the added $$ and the distance to a dealer. Found a good metric mechanic (outside the dealership) for the Yammie, so I want to go metric. The Wees are sounding pretty good to me.
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post #4 of 5 Old 06-12-2014, 07:19 PM
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Quote:
Originally Posted by PeeWeeRider View Post
No Wee yet, short, female and undecided, but my current Harley is my Last HD. Once you buy a bike and they have your money you can forget "service". Been riding a TW200 off road/camping and having a blast. Want to sell my Fat Boy. Rode a lowered F700GS and it fit perfect, but don't relish the added $$ and the distance to a dealer. Found a good metric mechanic (outside the dealership) for the Yammie, so I want to go metric. The Wees are sounding pretty good to me.
I like those tw200's. they look pretty fun.

'12 vee, '07 bandit 1250s, '15 bmw f700gs


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post #5 of 5 Old 06-12-2014, 07:44 PM
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Quote:
Originally Posted by Justdrew View Post
I felt pretty miffed as this is the same dealer who sold me the bike 5 years earlier.
you expect ANY shop to drop everything for you cause you were a customer 5 years ago

don't wait to last minute before a trip to check you bike over



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