Brand New 1012 V-Strom DL1000 Won't Run :-( - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 30 Old 04-14-2014, 05:58 PM Thread Starter
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Question Brand New 1012 V-Strom DL1000 Won't Run :-(

Just picked up my brand new 2012 Suzuki DL1000 and took it out for the first ride. At low rpm's, the bike spits, sputters and coughs around 30-35mph. The bike stalled on me about 6 times when I came to a stop light. When riding at steady speeds the bike surges and sounds clunky. After 50 miles there was oil already leaking out of the cylinder heads ! The bike won't idle at a steady rpm; it fluctuates from 850-1250rpm. I called the dealer immediately and had them pick this up and I am NOT a happy camper. I understand there is a new ECM fix for the fuel mixture problems however leaking oil already ? Put about 75 miles on it and it's ready for the junkyard. It will be interesting to see what happens. I have owned at least 7 brand new Suzuki's in the past and never had an issue like this. Anyone else experience this ?
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post #2 of 30 Old 04-14-2014, 06:22 PM
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new vee

man that sux i dont know what i would of done but flip out . i would tell them to keep it goodluck
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post #3 of 30 Old 04-14-2014, 06:57 PM
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that's crap. document everything. thankfully, ohio has likely the BEST lemon law in the country, so you should be ok.

do not rely on telephone conversations. try to communicate with the dealer via email if possible.

my brother (also from cleveland) has used a very good lemon law attorney there several times. i'll see if i can dig up his info for you.

'08 DR650, '07 DL1000
"And anyways, if they don't have motorcycles in heaven, I'd rather go to hell. I'm pretty sure they will have loads of them there." (deelip, 2016)
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post #4 of 30 Old 04-14-2014, 08:12 PM
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mine was ok riding home but progressively got worse the more miles i put on it. i put a pcv on it and all was well. eventually someone posted about the ecm 'recall'. i called up dealer and they ordered me one plus a set of irridium plugs. i pulled the pcv before i took it into the dealer, it ran horribly and it was all i could do to get there without being run over by houston traffic. new ecm and plugs and all is well, with a mid 40 avg mph.

the dealer should have had that installed before he sold it to you, imo.

'12 vee, '07 bandit 1250s, '15 bmw f700gs


'08 suzuki gsxr (sold)
'11 wee, (sold)
'07 honda shadow aero (sold)
'06 honda shadow sabre (sold)
'07 honda shadow sabre (traded)
'01 honda valkyrie (sold)
'07 kaw meanstreak (sold)
'01 honda shadow ace (sold)
'71 (?) honda z50 trail (first bike, wish i still had)
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post #5 of 30 Old 04-14-2014, 09:38 PM Thread Starter
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Arrow 2012 V-Strom Issue.

Well I called the manager of the dealer myself and chewed him a new a-hole. They picked up my bike within 2 hours and it's at the dealer now. My new ecm and plugs should be in Wednesday, however I am curious to find out what they say about the oil leaking from the cylinder heads, etc. Also, the exhaust pipe coming out of the cylinder head is not evenly torqued, it's flange and bracket is crooked. Honestly, it's sad that anyone would even have to install a Power Commander. It's great that is is available, but shouldn't it run perfect from the factory ? Even with all the emissions crap ? I told the dealer if this bike isn't running like a swiss clock when I pick it up, my first call will be to my attorney. I'll keep you posted.
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post #6 of 30 Old 04-14-2014, 09:40 PM
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I would demand another bike. I wouldn't be happy with that one at all.
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post #7 of 30 Old 04-15-2014, 08:13 AM
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Quote:
Originally Posted by ProZac View Post
I would demand another bike. I wouldn't be happy with that one at all.
+1 on that! You're paying the big bucks $$$ for a brand new bike you should have the previlage and the right of being picky and selective of what you get is perfectly tunning straight from the factory, not a fix-er-up junk that goes back to their shop to "cover up" what's apparent to be wrong on it now. Its not a used bike.
If thats what you've discouvered in the bike within 75mi ride, God knows what could possibly pop up later on from a bike expected to live well beyond 50k.
Just tell them i want a new (another) one or my money back!

Current Rides:
2000 HondaVFR800Fi

Previous Rides:
2004 Suzuki V-Strom 650 [Sold]
2006 Honda CBR600RR [Sold]
2000 Honda CBR 600F4 [Sold]
1980 Honda GoldWing 1100 [Sold]
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post #8 of 30 Old 04-15-2014, 09:17 AM
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Quote:
Originally Posted by raoufhakam View Post
+1 on that! You're paying the big bucks $$$ for a brand new bike you should have the previlage and the right of being picky and selective of what you get is perfectly tunning straight from the factory, not a fix-er-up junk that goes back to their shop to "cover up" what's apparent to be wrong on it now. Its not a used bike.
If thats what you've discouvered in the bike within 75mi ride, God knows what could possibly pop up later on from a bike expected to live well beyond 50k.
Just tell them i want a new (another) one or my money back!
yeah, if you still want to stick with a suzi, i'd bail on this bike and have them fish for another vstrom from another dealer-with ecm/plug install. sounds like whomever put that thing together...

'12 vee, '07 bandit 1250s, '15 bmw f700gs


'08 suzuki gsxr (sold)
'11 wee, (sold)
'07 honda shadow aero (sold)
'06 honda shadow sabre (sold)
'07 honda shadow sabre (traded)
'01 honda valkyrie (sold)
'07 kaw meanstreak (sold)
'01 honda shadow ace (sold)
'71 (?) honda z50 trail (first bike, wish i still had)
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post #9 of 30 Old 04-15-2014, 09:34 AM
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Tuff call.
I'm not sure if I would want to take a chance considering the oil issue vs how new it is. You have a strong case for "Let's just do this over again but with a different DL1000".
The fueling is an easy fix and the bike should make you a very happy rider when it's corrected. For me it was a minor issue and now I'm enjoying the pleasure of ownership.
I'm a little confused as to where the oil is coming from. My guess is that it is leaking from the airbox down onto the heads? Could it be an accidental overfill issue that is causing all the trouble?
In the end it's your call. Keep us informed!

2012 DL1000 Adventure (Tinkerbell)
PC-V, TRE, CR8EIX , ECM, K&N, RDL, PR4, PC-8, EB H4, WERKS, Madstad 22", 17/43 gearing, AdventureTech: Fork brace, shelf, mirror extenders, SpeedoDRD, wheel spacer, Head's-Up voltage monitor, Goldwing pegs, Sonic 1.1, Wolo Bad Boy, ExTuff Helmet Hook.
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post #10 of 30 Old 04-20-2014, 08:24 AM Thread Starter
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New 2012 V-Strom 1000 fixed ! Update

Ok guys here is the update..

Picked up my bike yesterday from the dealer and I must say it runs FANTASTIC. They changed the ECM to the new version and swapped out the plugs for iridium.. now it runs perfectly and exactly as it should. In fact, because it's getting the right amount of fuel the bike accelerates even faster, smoother and almost feels like it's got an extra 10 horsepower. As far as the "oil" issue, the dealership found no oil leaks. What it turned out to be was some gasket sealer and anti-corrosive spray that Suzuki uses when the bikes are built, and since it was brand new, once the engine heated it just spattered some of the material around. So at this point I am in love with the new DL1000; I have owned around 10 bikes over the years and this is by far my favorite; seating position, power, very comfortable, and I love the suspension. All around an awesome bike; look forward to many miles now this summer :-)
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