That's impressive that they replaced it after 10 years! I also have the old style Gerbings jacket liner and gloves and noticed last spring that my left sleeve wasn't heating up. So in the summer I sent it back to them and they fixed it free of charge. These are the stories that build customer loyalty. I'd be curious to see how you like the new micro wire compared to the old fat wire.
2009 Wee Strom ABS (current)
1987 Harley Low Rider Sport (current - with 205K miles)
2009 Aprilia Mana 850, 2006 SV650, 1984 Yamaha Virago 1000 (all sold)
Silver Strom Club Member #11
Wee Farkles: Russell Day Long Seat, Madstad with Moose Adventure Shield +4'', SWMotech Centerstand, 1'' up & back bar risers, Givi XS308 Tankbag, Aprilia mirrors, Framesliders, Fenda Extenda, Elka Shock.