Broken snap on new Darien pants :( - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 21 Old 08-20-2013, 10:36 AM Thread Starter
Martin's Avatar
Join Date: Mar 2006
Location: NorOntario
Posts: 619
Broken snap on new Darien pants :(

After hearing how great the Aerostich Darien pants were I ordered a pair a few weeks ago... after a long wait they finally arrived the other day.

I tried them on last night and right away a snap at the waist just fell apart. Nice.

I'll just bring them to a local tailor to get a new snap but I am not impressed by Aerostich's fabled quality so far.

- Martin

2019 650X
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post #2 of 21 Old 08-20-2013, 10:46 AM
Join Date: Jul 2012
Location: Ottawa, ON
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That is too bad. I got the Darien Jacket and the AD1 pants this summer. Haven't had an issue with either so far.

I had to exchange the pants as the first pair were a little too tight. That went real smooth as well.

Don't let 1 snap affect you judgement of the overall product. Nobody has 100% track record, I don't care who you are...

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post #3 of 21 Old 08-20-2013, 10:46 AM
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Did you contact Aerostich? I'm sure they will make it right.
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post #4 of 21 Old 08-20-2013, 11:14 AM
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Location: Indy
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The snaps they use are VERY heavy-duty -- I'm surprised mine hasn't pulled out. They loosen a little bit with time.

But yeah, contact Aerostich -- they will make it right.

Then again, $5 or so at your local tailor would probably take care of the problem with a lot less work. Probably what I would do honestly.

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post #5 of 21 Old 08-20-2013, 11:20 AM
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Location: Pasadna area
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"Did you contact Aerostich? I'm sure they will make it right"

I had them check out my Darien suit after a crash. Costs more to fix than replace and they allow 10% off on a new purchase. Oh, boy.
I sent in my 2pc Road Crafter for zipprs and velcro. The right pant pocket zipper didn't last long and the main pant zipper is not too good after only a year or so. For the $200 I spent on repairs I kinda expected it to hold up a bit longer.
The suits are nice new but...
If it's any condolence, years ago I was responsible for Hein Gerieke putting replacement snaps and fasteners in the pockets of new Dakar leathers. They were rather good about helping the customers, better than Aerostitch.
A machinist friend made me a die and punch to install the new snaps because the had a high failure rate. But the snaps were provided free.

Last edited by notacop; 08-20-2013 at 11:22 AM.
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post #6 of 21 Old 08-20-2013, 11:20 AM
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Aerostich has always been very forthright in their customer service, and have always gone the extra step for me. I'd email them, and let them fix the pants.

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post #7 of 21 Old 08-20-2013, 12:22 PM
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Location: Duluth, Minnesota
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+1 on Aerostich.
I had them custom make my Darien pants (does take awhile) also bought the Darien jacket. Both have performed very well. I have bought a lot of product from Aerostich and I would think they would make good if you had a product failure.
BTW I have had problems with other manufacturers well made products and usually they have done right by me. Exceptions would be Fly racing... you bought it your stuck with it..

Call their sales line, I'm sure they will turn the pants around for you expeditiously.

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post #8 of 21 Old 08-20-2013, 04:24 PM Thread Starter
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Location: NorOntario
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I'm sure I can get them fixed way faster locally and it'll probably cost about the same as shipping them back. The broken snap is the one at the right side of the waist so it's not critical anyway.

I still have my old FirstGear pants but the liner zipper on one side sometimes doesn't mesh properly... which is why I bought the Darien's (also, three of the FirstGear snaps busted along with the front zipper so they're certainly far from perfect).

Aside from the snap issue, the Darien's seem OK. They're pretty stiff still but I expect they'll break in. They're noticeably lighter than the FG's and pack into my top-case more compactly. The real full-length side zips are great for changing in the parking lot at work.

I've haven't tested them in the rain yet but I expect a $327 Gore-Tex pant to be impervious to anything but a monsoon.

- Martin

2019 650X
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post #9 of 21 Old 08-20-2013, 10:14 PM
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Join Date: May 2012
Location: Boise
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I have two pairs of Darien pants that I have put around 80k miles on. Both purchased used. The map velcro on the knee likes to stick to my glove and the reflective material on the ankle cuffs has seeen better days, but both are bomb proof.
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post #10 of 21 Old 08-21-2013, 11:07 AM
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Join Date: Jun 2013
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Spend $15 or less at the local fabric shop or Tandy Leather and buy you a snap setter kit and a few DOT line snaps....

I've been in the leather craft business for 35+ years and have repaired many a many pair of motorcycle pants......

"Listen With Your Eyes"

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