Mine has done that a few times and it seemed to rectify itself ... I don't remember the sequence. Maybe try turning it on either before or after the external voltage is available.
Normally I have the GPS on before I start the bike and as soon as I do, it switches from showing the draining battery to a charging battery ...
Now if we can just get a map update for these units we will be golden ...
Glad you figured it out ... Regards ...
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StromTrooper
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