They already know .......
Having had the Suzuki local area techy come to see the bike on several times.
He turns up, lots of discussion and suggestions, the dealer says "yes, ok we'll try that".
Techy goes away satisfied, dealer keeps my bike for a week whilst I come back to the UK, decides he knows far more than the Techy chap, does something different, gives the bike back to me when I go back to Germany, problem still not sorted, I complain (my German is getting better with each passing argument) to dealer again, he makes new appointment with Techy chap etc etc etc, .....
then repeat as above.
Bottom line is that they are simply not interested now that I have paid for the bike. They just want to sell bikes, not fix the occasional one that isn't right.
Given the popularity of the V-Strom in Germany, I find this even more disappointing.
It was my intention to run the bike for the two year warranty period, then trade it against another one (in August 2005). That has all gone by the wayside, I just cannot wait to be rid of the damn thing, just I have to get the clutch knocking resolved, cos any other dealer is going to take one listen at it and knock the value of the trade in down by a huge margin.