Owner's Manual - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 24 Old 09-11-2018, 10:18 PM Thread Starter
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Owner's Manual

As somebody who just purchased a V-Strom 1000 and am patiently waiting for the dealership to provide me with the Owner's Manual they misplaced, I have to ask why Suzuki doesn't make this Owner's Manual available free online for anybody/everybody to browse at their leisure?

I get that there's money to be made on Service Manuals, but this is the Owner's Manual, for cryin' out loud. I don't buy that there is some legitimate reason to not make it available. If there were a legitimate reason, all the other corporations/manufacturers would also restrict access to theirs. Pick anything in your possession that came with an owner's manual and I can pretty much guarantee you can find the owner's manual for it online for you to browse whenever you want with no kind of cost/stipulations.

Okay, that's my gripe for the day, Suzuki. Doesn't seem very customer-friendly to me. "Leaves a bad taste in my mouth" as they say..............
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post #2 of 24 Old 09-16-2018, 10:20 PM
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Yes owners manual is handy to have around. I keep mine with the bike for those times I fat finger buttons and end up in Imp. gallons. Hope you get yours soon.

14 tooth for me
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post #3 of 24 Old 09-16-2018, 10:29 PM
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So it's not free. Big wup.
But it may be available HERE:
https://www.genuinesuzukimanuals.com/
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post #4 of 24 Old 09-16-2018, 11:32 PM
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appears to be in there for $20. seems like the way to go.

14 tooth for me
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post #5 of 24 Old 09-16-2018, 11:35 PM
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what year bike?

Don't drop your bike after owning it for 3 hours.
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post #6 of 24 Old 09-17-2018, 07:00 AM Thread Starter
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I was just griping about a manual not being readily available online like it is for literally any other product. The dealership is procuring a manual for me.

Actually, I'm surprised that in today's sue-happy world, a dealership is even allowed to send the customer out the door on a motorcycle without the manual considering half of any Owner's Manual consists of dire warnings that serious injury or death can occur if the manual isn't read and followed............
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post #7 of 24 Old 09-17-2018, 09:59 AM
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I agree. In today's world having a crash BEFORE being able to read the manual could expose the retailer to legal action. "No your Honor, I did not know that. I did not receive an operators manual with the motorcycle."

What is weird about this is that owners manuals, and assembly instructions where necessary, come with each motorcycle and are inside the packing crate. Interesting that a Stromtrooper here had the same issue recently which ended with the dealer giving him the manual belonging to another motorcycle.
Perhaps the dealers need to get their act together.
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2010 Weestrom; 2017 Kawasaki Versys-X300; 1988 Suzuki GSXR1100
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post #8 of 24 Old 09-17-2018, 10:33 AM
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I agree except that in most cases it is the the dealer and not Suzuki who is responsible for it being "borrowed" or lost it. New leftovers can become "hangar queens" and get picked over sometimes (by the salesman to push a sale out the door) when folks need bike specific things in a pinch. A "new Suzuki" owner should never pay for the owner's manual but why should Suzuki have to pay for it twice? it is a cost of doing business to the dealer.

Some dealers (especially the small ones) secure the owners manuals.

2014 Suzuki V-Strom 1000 ABS (Candy Daring Red)
2017 Kawasaki Versys-X 300 ABS (Graphite Grey)
2013 Suzuki V-Strom 650 ABS Adventure (sold)

Last edited by SECoda; 09-17-2018 at 10:38 AM.
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post #9 of 24 Old 09-17-2018, 11:26 AM
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"New leftovers can become "hangar queens" and get picked over sometimes (by the salesman to push a sale out the door) when folks need bike specific things in a pinch. "

Ain't that the truth!
When I bought my new/leftover '14 DL1K, I inquired as to if my tool kit came with everything it was supposed to, it seemed to appear somewhat lacking. Neither the sales nor the parts department had an answer, but...My sales guy left for a few minutes, came back and put 5(!) Suzuki tool kits in my hands. So I have more than my share of (admittedly crappy) tool kits, and evidently 5 customers are missing theirs.
I was also missing the Suzuki "On-Road Motorcycle Limited Warranty Policy" booklet which spells out the terms of both the basic vehicle warranty coverage as well as the Emission Control coverage. Tool kits and this booklet, along with the Owner's Manual are to be provided to the customer upon delivery according to Suzuki USA Customer Service. My dealer's service departs had no knowledge of this warranty booklet, and when I asked the service advisor how does he know when a repair is a covered item, he looked like a deer caught in the headlights. Suzuki USA sent the booklet to my house.
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post #10 of 24 Old 09-17-2018, 06:59 PM
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That is a truly amazing tale, and you are meant to take your bike there and trust them to work on it?
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2010 Weestrom; 2017 Kawasaki Versys-X300; 1988 Suzuki GSXR1100
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