Join Date: Feb 2017
Location: St. Louis, Missouri
"New leftovers can become "hangar queens" and get picked over sometimes (by the salesman to push a sale out the door) when folks need bike specific things in a pinch. "
Ain't that the truth!
When I bought my new/leftover '14 DL1K, I inquired as to if my tool kit came with everything it was supposed to, it seemed to appear somewhat lacking. Neither the sales nor the parts department had an answer, but...My sales guy left for a few minutes, came back and put 5(!) Suzuki tool kits in my hands. So I have more than my share of (admittedly crappy) tool kits, and evidently 5 customers are missing theirs.
I was also missing the Suzuki "On-Road Motorcycle Limited Warranty Policy" booklet which spells out the terms of both the basic vehicle warranty coverage as well as the Emission Control coverage. Tool kits and this booklet, along with the Owner's Manual are to be provided to the customer upon delivery according to Suzuki USA Customer Service. My dealer's service departs had no knowledge of this warranty booklet, and when I asked the service advisor how does he know when a repair is a covered item, he looked like a deer caught in the headlights. Suzuki USA sent the booklet to my house.