Why donĚt manufacturers LISTEN - Page 3 - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #21 of 23 Old 10-13-2017, 08:47 PM
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I disagree with some of the above. The DL 1000 clutch should have been corrected by 2005.
The mapping should have been sorted also.

I agree that the DL was aimed at the cost conscious crowd. But some things could have been remedied for next to nothing.

The new bikes are promising though. Both the Gen 2 DLs have been refreshed on a much shorter cycle.

I like manufacturers to develop a good engine/suspension as a framework then leave it alone and add bells and whistles. The DLs have one of, if not THE best engines available for most riding types.

What I believe Suzuki has failed at, is recognizing that most ADV riders have their bikes. Newbies gravitate toward different styles typically. So, to sell new DLs, they need to have sufficient changes to make a current DL owner want to buy a newer one. They need to persuade Tenere or AT owners to switch.

Lest I seam to be bashing, I am not. The DL is a great bike in the same way as the KLR is. It is iconic.
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"If its not broke yet, it can still be fixed"
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post #22 of 23 Old 10-15-2017, 01:12 AM Thread Starter
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Originally Posted by Satch View Post
I see you're an engineer. That explains your perspective. Product engineers are often at odds with their company's marketing and accounting departments. They just like to "engineer" stuff without much regard for whether it makes economic sense for the company. Could Suzuki make the product better or include more features? Of course. But successful products are rarely about being the "best" or the most feature-packed and more about finding the right balance of price and features for their target customer. The fact that you actually bought one of their motorcycles without all the features you claim to want indicates that Suzuki was successful in finding the right balance. Suzuki DOES listen--The loudest message they hear from us
V-Strom types is that we're a cheap bunch!



Thanks for your input.
You are correct in saying Iím an engineer. In fact Iím the Director of Engineering for the largest manufacturer of garden furniture in the world.... no joke! I spend my entire day trying to design-engineer products and features in the most cost-effective way possible, while still offering customers complete satisfaction. So I think I am reasonably well qualified to know what can be achieved at a decent price which will make a product be superior to its competitorsí.
I would argue that (for example) quite a large majority of owners will not buy a Suzuki centre-stand, but instead will buy from another usually cheaper source. So the dealer isnít usually losing out on his accessory sales (mine didnít even give me the option - but thatís another story)!
My point was, when we watch bike reviews, and in particular multi-bike comparisons, usually the bikes are in a similar price range. But if one has all the bells and whistles already fitted, itís going to shine!
What percentage of us want (or have already fitted) a centrestand? 95%? More?
Read the wind buffeting threads. In particular look at the excellent Madstad screen adjustment bracket. Suzuki could fit something similar for $10!!! Thatís how much it would cost them!
Just about every single adv bike review I watch at some stage makes comments about screen adjustment ease.
Itís all about adding value.... as we say in the trade, a mugs eyeful!


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post #23 of 23 Old 06-06-2018, 02:28 PM
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Part of the problem is the whole Japanese corporate system. An American company may have an engineer in a dept with 30 years experience. The Japanese usually only keep someone in a certain dept 2 or 3 years and they move them. They want their people to have an overview of everything rather than stay in one dept (and know everything about it ). The first year is learning and no one listens to them, the second year the person has knowledge and good input, but HIS boss above him has changed. Thus the bosses are insulated from getting good information to make the decisions from. When I worked for them, I saw that happen over and over again. Right or wrong, it's just the way they do business.
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