Suzuki Customer Service Reps - How Stupid Are They? - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 2 Old 07-10-2013, 06:56 PM Thread Starter
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Suzuki Customer Service Reps - How Stupid Are They?

I have bought 5 Suzukis over the last 40+ years. All of them were bought new. Twice I have felt the need to call American Suzukis customer service number in California, and both times I was given incorrect information. It's like they just say whatever they think will get you off the phone.

The latest example

The first time I called them, my GSX1100G had over 40,000 miles on it. The rep told me that Suzuki considered anything over 20,000 to be "extreme mileage".

2013 DL650 Adventure
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post #2 of 2 Old 07-10-2013, 09:20 PM
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"Suzuki considered anything over 20,000 to be "extreme mileage"

That's funny! I've done a lot of miles on Beemers and working the Wee up to a big number, hopefully. At Beemer rallies the habit was to look at the odometers to see if it had been ridden properly. Lots had multiple 100K's on them.
20 K is nothing!
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