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post #1 of 104 Old 04-18-2007, 06:51 PM Thread Starter
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Location: Ocala National Forest, FL
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**** Suzuki!

We're not having that kind of relationship, unless of course, I keep the bike.
They misrepresented the bike as dual-sport (DL650). That's bad enough... I sprain my knee attempting to get through 2 inches of sand (according to the off-road instructions that they issue with the bike!).
Second incident:
I drop it in the barn, on a concrete floor, and the left turn-signal housing flies into about 6 pieces. The next morning, in daylight, I go to see what exactly broke. One piece broke, the black housing that surrounds the bulb.
I take apart the right turn-signal to see how it goes together and find that the housing on that one has a long crack in it.
Ironically, I was impressed and pleased to see what a simple repair it was... one piece of plastic, two screws!
I go to Cycle world of Daytona to get the part (I don't live in Daytona but have an address and mother there, and I bought the bike there). They tell me that that part is not sold separate. The assembly is $58 with tax and shipping. Well, I say, replace the right side under warranty (I did not break the right side, it came that way) and I'll keep that piece for the one I busted.
No, they say.
Go 1.5 hours back home and 1.5 hours back, with the whole motorcycle (with the part that they're holding in their hands, inspecting it), so we can inspect the whole thing, and then replace the part under warranty.
So I say, oh no, goodbye.
This bike is going to someone who'll subordinate them self to the degradation.
**** Suzuki! We're not having that kind of relationship. Unless, of course, I keep the bike.
William

[URL="http://www.trigtime.com"]www.trigtime.com[/URL]

Last edited by William; 04-18-2007 at 09:37 PM.
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post #2 of 104 Old 04-18-2007, 09:14 PM
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ok....

- Gary

Be Ashamed to Die Until You Have Won Some Victory for Humanity. ~Horace Mann

Red DL650K6
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post #3 of 104 Old 04-18-2007, 09:17 PM Thread Starter
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Originally Posted by GRS1959 View Post
ok....
Thank you!

[URL="http://www.trigtime.com"]www.trigtime.com[/URL]
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post #4 of 104 Old 04-18-2007, 09:24 PM
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Quote:
Originally Posted by William View Post
Thank you!
You drop the bike and you want the signal light housing replaced under warranty?

Good luck with that. Let me know how you do, because I've been riding with a broken clutch lever since the bike was 1 week old. Warranty? I think not!!

Last edited by WeThereYet; 04-18-2007 at 09:28 PM.
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post #5 of 104 Old 04-18-2007, 09:33 PM Thread Starter
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You drop the bike and you want the signal light housing replaced under warranty?

Good luck with that. Let me know how you do, because I've been riding with a broken clutch lever since the bike was 1 week old. Warranty? I think not!!
No. I should shorten the post, but you mis-read it.

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post #6 of 104 Old 04-18-2007, 09:41 PM
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Missed the point?

WTY, please reread the saga.

When William ruined the left signal, he opened up the right signal to see how it was made, and THAT one, brand new and unabused, has a long crack in it. <- William's words in italics.

He wanted the dealer to replace the cracked right shell under warranty, and let him keep the cracked right shell to repair and use on the left.

I share William's low opinion of the dealer's actions.

Keith
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post #7 of 104 Old 04-18-2007, 09:44 PM Thread Starter
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Quote:
Originally Posted by Keith Falkner View Post
WTY, please reread the saga.

When William ruined the left signal, he opened up the right signal to see how it was made, and THAT one, brand new and unabused, has a long crack in it. <- William's words in italics.

He wanted the dealer to replace the cracked right shell under warranty, and let him keep the cracked right shell to repair and use on the left.

I share William's low opinion of the dealer's actions.

Keith
And for that reason, and because I was born and raised in Sarasota (and because my Sarasota brother-in-law orthopedic surgeon treated my sprained knee for free)... I thank thee, Keith.
William

[URL="http://www.trigtime.com"]www.trigtime.com[/URL]
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post #8 of 104 Old 04-18-2007, 09:54 PM
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From one trig fan to another.

William, I have three pieces of advice that I hope you will consider.

First, spend about $30 including postage on a pair of flush-mounted signals.

Second, keep the Wee! I like mine, and I ride it a lot. It's versatile, capacious, steady in winds, and sure-footed on the roads I choose. It has taken me to fourteen states and five provinces, and soon it will take to four more states and the rest of the provinces. It will also take me to a second ocean, the Atlantic.

Third, please ride with the Stromtroopers near you. There are frequent rides, generally starting within 70 miles of you and visiting interesting sites within a comfortable day's ride. We are a cordial lot, and enjoy swapping lies. Not a lot of us know a secant from a surd, but we keep the conversational ball rolling in a most interesting way. Look in the regional threads.

I see no reason for you to go back to that unsympathetic dealer. My warranty expired last month, and I admit that I neglected the opportunity to have one lost bolt replaced under warranty. That was the only thing that went wrong in 12000 miles. Well, no, a second bolt fell out of the dealer-installed center-stand, but it had the good manners to land on my driveway.

Right bike, wrong dealer.
Keith
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post #9 of 104 Old 04-18-2007, 10:19 PM Thread Starter
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Keith,
Funny, but I still feel that in general I chose the right bike.
I would have already migrated from the general forums to the Florida riders, but I've been so stuck/disappointed with the lite-sand performance (just to get in and out of home) that I haven't gotten with them yet (bike has <100 miles).
In fact, I just received a Continental TKC-80 Front Tire from tires-unlimited but haven't had a chance to have it mounted.
I swear, one piece of plastic (under 1 oz. weight) and the dealer just goes to hell on me. They, of course, blame it on Suzuki for not selling the part separate, which is both true and unacceptable (I first went in to just buy the part. I'd pay $10 for a $0.10 piece of plastic to avoid the warranty hassle, but don't disrespect me:-(). I tell them to grow a pair, or get the **** out of the business (I'm kinda like that:-). People love it!:mrgreen:
William
PS-and I swear to Allah that I don't know what a surd is (and barely remember secant), but please do tell me more about the flush-mounted signals.

[URL="http://www.trigtime.com"]www.trigtime.com[/URL]

Last edited by William; 04-18-2007 at 10:22 PM.
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post #10 of 104 Old 04-18-2007, 10:20 PM
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Quote:
Originally Posted by Keith Falkner View Post
WTY, please reread the saga.

Keith
That's OK I'll pass! Pardon my inability to see the obvious. I see you've since highlighted the high points. Thanks from those of us less observant.

Last edited by WeThereYet; 04-18-2007 at 10:23 PM.
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