I called Capital today, explained the problem and was told by Alan (owner) that he would do some research and get back to me. That call never came. Later in the day I called again, and spoke with another employee. I again explained the problem. He tried to get Alan to come to the phone, but he was busy
The employee stated that if he were in my position he would be upset too. ( our conversation was entirely civil). I told him that I posted on this forum and another fellow had the same issue 3 months ago, the steps he took, and that there was no resolution. Since I had started the installation, returning the items was going to be an issue. He said maybe I should just splice some wires too. I told him I didn't think so, I have a brand new bike and I didn't spend $960 to cobble crap together. I will write to Capital and to Hepco Becker as well, not that I expect it will do any good.
What really gets me is the attitude of the guy on the phone. He admits the product has a fault, and that he would be pissed if he was in my shoes, yet offered absolutley no assistance, essentially, tough s**t.
Hopefully once I create my own solution I'll post some pictures.