Condensation behind display - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
DL650A - 2012-2016 DL650A 2012-2016 (L2-L6)

 
LinkBack Thread Tools Display Modes
post #1 of 9 Old 02-15-2015, 11:56 PM Thread Starter
Stromthusiast!
 
Join Date: Feb 2015
Location: Seattle wa
Posts: 18
Condensation behind display

2014 DL650 noticed moisture behind the display riding home from work last week. The bike has 1700 miles on it, so I to took it to the dealer. They said the display was only water resistant and not to pressure wash the bike. I explained to them the bike has never been washed and sits either in my garage or parking lot at work. They didn't charge me to remove the moisture, but said This wasn't covered under my warranty and that I would have to pay next time I brought it back. Has anyone had moisture issues? Has anyone had warranty issues? Very frustrated
Gmakii is offline  
Sponsored Links
Advertisement
 
post #2 of 9 Old 02-16-2015, 12:13 AM
$tromtrooper
 
Join Date: Jul 2008
Location: Brisbane Australia
Posts: 1,747
Quote:
Originally Posted by Gmakii View Post
2014 DL650 noticed moisture behind the display riding home from work last week. The bike has 1700 miles on it, so I to took it to the dealer. They said the display was only water resistant and not to pressure wash the bike. I explained to them the bike has never been washed and sits either in my garage or parking lot at work. They didn't charge me to remove the moisture, but said This wasn't covered under my warranty and that I would have to pay next time I brought it back. Has anyone had moisture issues? Has anyone had warranty issues? Very frustrated
the dealer is full of s?!t!!!!

ask them:

a) where in the manual it says water resistant, and most importantly
b) on what basis they accuse you of pressure washing the bike..

L2 Glee;

K8 Wee ABS(SOLD);

SOLD: 06 FZ1; 04 Fireblade; 02 Fireblade; 97 CBR 600
AceRider is offline  
post #3 of 9 Old 02-16-2015, 03:49 AM
$tromtrooper
 
Keith Falkner's Avatar
 
Join Date: Apr 2006
Location: Sarasota FL
Posts: 2,352
Thumbs down Where the dickens would MOISTURE come from?

Perhaps the dealer considers it unreasonable for you to expose the
bike to moisture. After all, rain is very infrequent in Seattle, isn't it?

Oh. THAT Seattle. Never mind. :mrgreen:

You might do us a favor and identify the dealer,
so prospective purchasers can choose another.

Not that it is relevant in this thread, but my older-style Wee-Strom
has never exhibited the problem that you report, and it has experienced
considerable rain in its eight-year career.

Good luck.
Keith

Keith Falkner is offline  
 
post #4 of 9 Old 02-16-2015, 03:56 AM
Stromthusiast!
 
Join Date: Aug 2014
Location: Toronto, NSW Australia
Posts: 97
Here in OZ. First time I got caught in rain my display started doing all sorts of things. In the end had nothing at all. Suzuki are replacing under warranty
Mxteam is offline  
post #5 of 9 Old 02-16-2015, 05:35 AM
Stromthusiast!
Junior Trooper
 
SardoNumpspa's Avatar
 
Join Date: Aug 2014
Location: Oslo, Norway
Posts: 7
I had an incident with moisture behind the display on my 2014 DL650. It happened when I parked over night outside down by the sea. It was obviously a very humid night (not rain)…

I took the bike to the dealer, and they said it wasn’t that uncommon.
Anyway, it went away after a day or so (didn’t have to do anything), and I haven’t had any problems after that, even when riding in the rain.

2014 Suzuki DL650
2008 Yamaha FZ6-N (sold)

Farkles:

- Augustus Wind Deflectors
- Eazi-Grip Tank Grips
- Givi Airflow Screen
- Givi XS307 Tanklock Tankbag
- Kappa K49 Monokey Top Case
- OEM Knuckle Guards
- OEM V-Strom Tank Pad
- Oxford Aqua Dryphone
- Oxford Heated Grips
- SW-Motech 25mm Handlebar Risers
- SW-Motech Centre Stand
- SW-Motech Skid Plate
SardoNumpspa is offline  
post #6 of 9 Old 02-16-2015, 11:38 AM
Stromthusiast!
 
Join Date: Dec 2011
Location: Virginia
Posts: 180
Ultimately it's not up to the dealer but the Suzuki warranty dept. Basically they submit paperwork and Suzuki says yes or no.

I think you can go behind their back and submit your claim directly to Suzuki.

However, I have had bad experiences with suzuki' reluctance to honor their warranties. It's like pulling teeth. I would never consider a Suzuki extended warranty in a million years.
timspong is offline  
post #7 of 9 Old 02-17-2015, 07:47 PM Thread Starter
Stromthusiast!
 
Join Date: Feb 2015
Location: Seattle wa
Posts: 18
Update. I called back Hindshaws motorcycle store to speak with the service manager. He stated the service technician dried out the display and resealed it. Not satisfied with his answer, I decided to do some poking around on my bike. After successfully removing the display I found the problem. The factory "tape job" was allowing water into the back of the display though the connector. I'm never doing business with that place again.
Attached Images
File Type: jpg image_1424220418434.jpg (86.4 KB, 52 views)
Gmakii is offline  
post #8 of 9 Old 02-17-2015, 08:39 PM
Stromthusiast!
 
randyo's Avatar
 
Join Date: Dec 2006
Location: Farmington, New Hampshire, USA
Posts: 10,196
Quote:
Originally Posted by timspong View Post
I would never consider a Suzuki extended warranty in a million years.

extended warranties are not a Suzuki product, they are a 3rd party mechanical breakdown insurance policy, most dealers will offer 2 or 3 different companies



Never pay again for live sex! | Hot girls doing naughty stuff for free! | Chat for free!

RandyO
IBA# 9560
07 Strom 1k (8x,xxx miles)
99 SV650 (135,006 miles)
82 XV920R
A man with a gun is a citizen
A man without a gun is a subject
www.gbhsurvey.com
randyo is offline  
post #9 of 9 Old 02-21-2015, 01:03 PM
Stromthusiast!
 
PNWStrom's Avatar
 
Join Date: Jul 2008
Location: Pacific NorthWet
Posts: 535
Quote:
Originally Posted by timspong View Post
Ultimately it's not up to the dealer but the Suzuki warranty dept. Basically they submit paperwork and Suzuki says yes or no.

I think you can go behind their back and submit your claim directly to Suzuki.

However, I have had bad experiences with suzuki' reluctance to honor their warranties. It's like pulling teeth. I would never consider a Suzuki extended warranty in a million years.
I pity anyone having to deal with Suzuki HQ customer service down in Southern California. My experience with them was miserable. I won't purchase another Suzuki motorcycle product after my experience dealing with them. Great bikes, crappy customer service in my direct experience. Too bad, times have changed and companies too stupid to support their customer base will fall by the wayside as they should.

2013 DL650A
2009 DL650A-Gone to a good home
2009 KLR-Gone to a good home

Last edited by PNWStrom; 02-21-2015 at 01:06 PM.
PNWStrom is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome