Ravetech shipping delays - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 2 Old 09-10-2019, 02:11 PM Thread Starter
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Kyle Ryan's Avatar
 
Join Date: Jul 2018
Posts: 15
Ravetech shipping delays

Just a heads up to anyone thinking of ordering from Ravetech. They are having shipping / customs issues & are experiencing 3-4 weeks long delays in shipping.

My timeline:

Aug 3th: Place order
Aug 5th: Order received & released by the Thai Post
-check daily & no tracking updates available-

Aug 21st: My 1st email to Ravetech after no tracking movement for 2 weeks. They were able to update my tracking info & let me know it made it to NY,NY.
-check daily & no tracking updates available-

Sept 9th: My second email to Ravetech after no tracking movement for 3 weeks. They were unable to update my tracking info. & told me the following.
"US deliveries are suffering serious delays with US Customs with items sent during this period and although USPS have updated tracking we have learned this does not mean they have received it from Customs yet."

So, currently at 6+ weeks for shipping, no updates without me emailing 1st, no offers to refund the $55 dollars I paid for shipping, or any offers of coupons or discounts to ease the pain. Just the acknowledgement that, "Yes it is ridiculous and a sad state of affairs in this e commerce era."

Anyway... BUYER BE WARNED!!!! The reviews on the Ravetech that claim a 2-3 week ship time are lies...
Kyle Ryan is offline  
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post #2 of 2 Old 09-10-2019, 10:55 PM
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Join Date: Mar 2017
Posts: 228
Dam had mine in three weeks to ny a few years ago
Just ordered oil from tutoro and was here in 4 days
Goodluck


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