Furious.. - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
DL1000A - 2014-2016 DL1000A - 2014-2016 (L4-L6)

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post #1 of 25 Old 10-06-2016, 01:23 PM Thread Starter
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Just got back from having my bike in for the wiring harness recall. They had the bike for two weeks. This is what I find. At least three scratches in the tank that I can see without removing the plastics.
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post #2 of 25 Old 10-06-2016, 01:30 PM
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Those don't look like scratches. It looks like he dropped the tank or dropped something on the side of the tank. I don't they could have done it without knowing it.

If the dealership doesn't own up to it and fix it I'm sure we can help you find the contact information for the regional Suzuki contact.
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post #3 of 25 Old 10-06-2016, 01:33 PM Thread Starter
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Yup definitely more like gouges... Will be going home to document the damage with a proper camera. Then going back to see them.
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post #4 of 25 Old 10-06-2016, 03:48 PM Thread Starter
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Anyone know if our pearl white is three stage? If so can it be blended or should I be going after them for an entire new tank? I'm not unreasonable and would be fine with a repair job as long as it looked mint.
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post #5 of 25 Old 10-06-2016, 04:00 PM
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Did this happen at the Dealer you bought her new from? If so, I would tell them I wanted a new tank.

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post #6 of 25 Old 10-06-2016, 04:17 PM Thread Starter
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No, dealer I bought it from closed (out of business). So I had to use a different dealer that I have never purchased from and essentially have no rapport with. They have been good to deal with up until now.
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post #7 of 25 Old 10-06-2016, 04:20 PM
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i would go and talk to them maybe they will offer a new tank or paint job without any hassle

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post #8 of 25 Old 10-06-2016, 04:34 PM
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Quote:
Originally Posted by symbiotix View Post
Just got back from having my bike in for the wiring harness recall. They had the bike for two weeks. This is what I find. At least three scratches in the tank that I can see without removing the plastics.
Kill them. Rip out their livers and eat them with mayonnaise.

Well, I suppose you could ask nicely for a new paint job, but where's the fun in that?

Perhaps a strongly worded letter?

I don't know...





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post #9 of 25 Old 10-06-2016, 05:00 PM
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Maybe check with your bike insurance before heading in there, they might cover it and go after the dealer themselves.
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post #10 of 25 Old 10-06-2016, 05:22 PM Thread Starter
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Well the dealer changed his tune when I showed up in person with pics. They couldn't deny it. He was calling around for paint jobs. My concern is the pearl, if it can be matched then they will have to replace the tank I guess.

In the meantime I am documenting everything... Just in case.
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