I ordered the "dashboard" shelf for my '12 DL1000L2 with a custom slot for a volt meter I already had. It took him three attempts to get it right, but he never complained and finally got me the one I needed, and it is perfect! He told me to give away the previous two shelves, but I'm not sure if anyone would want them with different sized slots cut in them...maybe as a reward on the forums or something. I'd just want shipping to whomever wants them, or maybe the forum operators will want them as a prize for something or a giveaway. At any rate I digress, the point being that he did what it took to get me what I wanted. That kind of dedication in a retailer is notable, and I'm happy to give them yet another gold star for customer service.