Jesse CAN pricing - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 21 Old 03-29-2008, 11:37 AM Thread Starter
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Jesse CAN pricing

Any Canucks here bought Jesse Odyssey panniers for your strom? What did you pay for them after it was all said & done? Also, I have had NO luck trying to get through to Jesse via email or phone, also some confusion about wheather they make them for the strom's anymore?... Is there a dealer or do you have to order them from Jesse?? If this goes on much longer I'm getting Happy Trails Targhee's.

Thanks, look forward to responses. ( I did a search & nothing)

Big & fugly, mmmmmmmm....
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post #2 of 21 Old 03-29-2008, 02:18 PM
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Cant help you out really with your search...but, if ever I email and/or phone a company and get zero response, I go elswhere with my business. Plain and simple.

Cheers!

K5Wee in Kanada (285,500 KM and still going strong)
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post #3 of 21 Old 03-29-2008, 02:35 PM
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I love the way Jesse's look and how well designed they are.

I WILL NEVER BUY A JESSE.

I'm not going to start an I hate jesse's thread but let me tell you why I won't do it.

Tige and I really wanted to have Jesse's. Probably for all the same reasons you do. So we called him up and actually talked to him (cool huh!). He was very helpful and even offered us a discount since we wanted two sets. The only thing about the deal was we had a 5000 mile trip planned about six months out and needed the bags before then. Couple weeks after making our order we were informed that Jesse was focusing entirely on BMW bags right now and we would not receive the bags before our July trip. It was not clear if he didn't make strom bags anymore but it really sounded that way.

This seems to be a common theme, he makes bags for BMW, and if you want one for another bike it will NOT be a priority. I find that attitude unacceptable. So we saved a couple grand and got GIVI (him) and OEM (me) bags. We are both extremely happy with our purchases.

-GW

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"I wouldn't take a million dollars for the experience, but I sure wouldn't give a red cent to go through it again" -Chester Russell
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post #4 of 21 Old 03-29-2008, 02:49 PM Thread Starter
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That's what I was afraid of. I emailed them & called but they aren't answering the phone right now due to high volume production or whatever... I love the Jesse's to but it's looking more like Happy Trails for me. I already have Givi E 36's & like them very much but I want aluminum panniers now. I spoke to HT yesterday,( who DID answere the phone).. nice enough & no problem getting panniers either on line, or the phone. I will be selling my E36's with the racks ( DL 1000) as soon as I get the new ones, hopefully this season.

Big & fugly, mmmmmmmm....

Last edited by Long Way; 03-29-2008 at 02:51 PM.
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post #5 of 21 Old 03-30-2008, 10:59 AM
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I have 2 sets of Happy Trails panniers. I received my first set with the associated mounting brackets, well there was a little boo boo with the top mounting bracket (they must have got the wrong jig). I called them and explained the situation, and stated that I am going on a big trip in a week or so. The owner Fed Ex'd me a new set of the correct mounting brackets FREE of charge in time for my trip. These guys went way beyond customer service. This is why I have a second set for my wifes bike now. I highly recommend them, not only are their bags and brackets top notch-their customer service is A1.

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post #6 of 21 Old 03-30-2008, 12:12 PM
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Thats the kind of service that keeps a fella coming back and providing recommendations. I cant be bothered with companys that have a web site with a contact email/phone and cant be bothered to reply to the customer (the people that pay their bills!).

Cheers!

K5Wee in Kanada (285,500 KM and still going strong)
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post #7 of 21 Old 03-30-2008, 08:32 PM Thread Starter
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Thats the kind of service that keeps a fella coming back and providing recommendations. I cant be bothered with companys that have a web site with a contact email/phone and cant be bothered to reply to the customer (the people that pay their bills!).

Cheers!
Agreed! I'm learning fast that support is as important as product quality.

Cheers,

Big & fugly, mmmmmmmm....
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post #8 of 21 Old 03-31-2008, 08:23 AM
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I absolutely love my Jesse Bags and have bought two sets now. They are cavernous and bullet-proof. If you now look on their website, they don't even list the Strom and I've heard the same rumor about making bags for BMWs first.

On the other hand, I've also had a set of Happy Trails Bags on a KLR. The company is great to deal with, but I found the bags hard to mount. I also had one bag split a seam and had to take it to a shop and have it welded. I'm sure I could have sent it back to the Northwest for repairs, but from Florida it didn't seem like a viable alternative.

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post #9 of 21 Old 03-31-2008, 09:45 AM Thread Starter
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I absolutely love my Jesse Bags and have bought two sets now. They are cavernous and bullet-proof. If you now look on their website, they don't even list the Strom and I've heard the same rumor about making bags for BMWs first.

On the other hand, I've also had a set of Happy Trails Bags on a KLR. The company is great to deal with, but I found the bags hard to mount. I also had one bag split a seam and had to take it to a shop and have it welded. I'm sure I could have sent it back to the Northwest for repairs, but from Florida it didn't seem like a viable alternative.
I did want Jesse's but I can't get in touch with a living breathing person via email or phone to answere my questions.

Big & fugly, mmmmmmmm....
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post #10 of 21 Old 03-31-2008, 04:29 PM
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Down here I also wanted Jesses. I waited over 12 months and spoke to 3 actual people there over a period of time including Al. Yes, I was promised the world and it did not happen and they stopped responding to emails. Then the Vstrom was removed from the site, phuk em, WOFTAM!

I bought Happy Trails Canyon(for the cornering ablity) and although I had a few fiddly moments mounting them, I am happy at this stage I will know after my trip to Cape York late this year if they can take the damage. Cape York is a bit like your Alaska, 2000km round trip of corrugations and dirt etc.

Cheers
TS
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