Stumped again by online order... because I'm in Canada - Stromtrooper Forum : Suzuki V-Strom Motorcycle Forums
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post #1 of 22 Old 05-23-2014, 10:08 PM Thread Starter
Dragon1973's Avatar
Join Date: May 2013
Location: Port Stanley area, Ontario Canada
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Stumped again by online order... because I'm in Canada

So, from my other thread, I'm getting myself a TomTom Rider. It seems one of the very few places that carry it is Amazon.

I waited too long last weekend to order it from At the start of Saturday, they had 3 in stock. When I ordered it on Monday, they were out of stock and the estimated ship date is mid-June.

So tonight, I'm searching around again but I can't find it anywhere. There is a place on eBay that has a bunch, but they have a few really bad reviews. I found it however on and, low and behold, it's actually $50 cheaper (before taxes and shipping of course). BUT, it said can't be shipped to Canada???

I contacted support and they said "...blah blah international restrictions on some items blah blah...". What really "grinds my gears" is the fact that 9 times out 10, when I order some from Amazon, it gets shipped from a US warehouse anyways. I don't understand how does not have something in stock but does. I'll bet it's going to get shipped from the same damn place. Guys from support said he would pass on my concern to the "appropriate department" and get back to me. Yea and pigs might fly too.

Anyhow, enough venting for now. Any other Canadian feel like we get treated as a 3rd world country from US companies when it comes on on-line stuff? I argued and argued with a company in Michigan once who would not ship to Ontario but they would to any state in the US including Hawaii and Alaska. When I told them on the phone I was closer to her than 90% of people in the US, she didn't believe me. I asked where they thought Canada was, on the moon? The conversation ended for some reason at that point.
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post #2 of 22 Old 05-23-2014, 10:27 PM
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Location: Trenton, Ontario, Canada
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I understand how you feel. I lived in Germany for 4 years and ordered from and had stuff delivered right to my German address every time. E Bay? I ordered from, .fr or .uk and got stuff to my door sometimes the next day! From within Germany I could order Friday and Deutsche Post could have it on my doorstep Saturday afternoon. Then I came home and the dream ended. The real insult came when my credit cards started registering as Canadian. shut me out and I got stuck with its retarded cousin, The best I could do was to get a Kinek box on the US side of a nearby border crossing. I order my stuff from the US suppliers, it gets sent there and I take the wife for a wild week-end in New York state and pick up all my goodies at once. Of course, add the price of a hotel or two plus all the crap a woman can load into a car from an outlet mall and I probably saved negative money but what the hell, at least I feel like I stuck it to the man...

1983 Nighthawk 550
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post #3 of 22 Old 05-23-2014, 10:37 PM
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Location: Kingston, Ontario
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most of the time they just dont have the information needed to get it across the border and are to lazy to look it up. I have a US address through work and we bring up a shipment every Tuesday and Thursday. It can still be a hassle though but what I wind up doing is finding out all of the information on my own and do the proper paperwork.

Richland Rick was actually AMAZING to deal with, they went above and beyond to meet all of the restrictions I had for getting it across the border!

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post #4 of 22 Old 05-23-2014, 10:49 PM
Join Date: Mar 2014
Location: Vancouver - close to the line
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Yeah that used to burn me too. Then a couple years ago I moved to a place about 10 minutes from the border and now I keep a box on the other side of the line and have stuff shipped there. Makes cross border shopping pretty easy.

I have never had a problem bringing anything back or had to pay duty. Drove my RDL seat across a while ago and was expecting to get tagged for tax....the guard just told me to have a nice day.

It surprises me how much I use that box now. All this saving money buying across the line is costing me a fortune.
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post #5 of 22 Old 05-23-2014, 11:12 PM
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Calgary gps store

I get all my electronic toys from GPS central in Calgary, Canadian shipping and funds and no custom troubles.

Road Toads Charter Member - old guy goes stromabout on a 2007 Vee and finally has touched all of the 48 contiguous United states and the 10 Canadian provinces.
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post #6 of 22 Old 05-23-2014, 11:46 PM
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Arrange for a UPS Store in Buffalo or another mail drop in a U.S. Location to accept it for you, ride over, and get it.

"Older people who are reasonable, good-tempered, and gracious will bear aging well. Those who are mean-spirited and irritable will be unhappy at every period of their lives.

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post #7 of 22 Old 05-24-2014, 12:27 AM
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Location: Langley, BC, Canada
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Never had a problem bringing bike stuff over the line myself. No bike stuff is manufactured in Canada, so duty is not an issue. If you're close to the border, just ship it to a PO box on the other side and pick it up.

Some US manufacturors will not want to ship north because they supply a Canadian distributor.

DL1000K6 Two wheels good; four wheels bad.
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post #8 of 22 Old 05-24-2014, 07:46 AM Thread Starter
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Join Date: May 2013
Location: Port Stanley area, Ontario Canada
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Don't get me wrong, I don't entirely blame US companies for this global conspiracy against Canadians. A lot has to do with our taxes and policies to "protect" Canadian retailers. We've done some of it to our selves. But the rest, I just don't know. If it was something I could buy anywhere here if even for a few buck more, then fine, it all makes sense. But for this where it seems the only place that has it! arrrghhhh. There are companies that will ship to Canada, but the base prices start at an additional $70 up to over $200 more that I've found, then add to that shipping, and the potential duty/brokering that would have to be paid.

When I was in the R/C hobby, I would regularly get stuff from Hong Kong. It cost me a fraction of the price to have something shipped from the other side of the planet, instead of a few hundred miles south. And, depending on the item I would get it in 3 days to boot!

I don't order enough to warrant setting up a US PO box. The company I work for does have a small office the Detroit area, and I know a other coworkers get stuff shipped there, but never go to the office, and obviously can't make it 9-5 M-F (have to actually work ya-know).

I would GLADLY buy the GPS from a Canadian store like GPS Central, but nobody seems to carry it. They list the v2 as discontinued, but nothing since. I've sent them an email to find out more information. And I did stop at both local motorcycle stores here, and neither carry GPSs themselves. All the mounts and accessories, but the the units. I just don't get it. You'd think I was trying to buy a kidney or other body part, not a GPS... And even TomTom does not sell this one direct. I'd get it from there if I could. Maybe, just maybe, it does not even exist. This is just an elaborate hoax by Garmin to get me to spend $700 on theirs!!!

I think this smiley is appropriate here.
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post #9 of 22 Old 05-24-2014, 08:05 AM
Join Date: Oct 2010
Location: Manitoba, Canada
Posts: 161
My buddy went thru the same thing with amazon.
He ended up getting the tom tom app for his iPhone for $50 and a phone mount for another $50.
Only draw back that I could see was that he used ear buds to hear the directions.
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post #10 of 22 Old 05-24-2014, 08:19 AM Thread Starter
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Location: Port Stanley area, Ontario Canada
Posts: 124
There is the option of getting a non motorcycle one. Then it'd need protection, not have Bluetooth, not be as bright, need a separate mount for the bike bought separate and not route me down windy roads... blah

I want THAT one... waaa

I must say, the Amazon support guy is persistent. I've already gotten two emails from him. One has links to other US retailers that will ship to Canada. I told him that sucks, because the base price is way higher. So far he ha not done anything more than I've already done, and I doubt he alone can changed their policy, but it's fun to keep him dangling along.
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