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  #1  
Old 05-21-2007, 01:57 PM
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Default EZ-Pass: Check your statements...

I looked at my EZPass statements recently and noticed a problem. Absolutely every time I took my Strom through an EZPass toll here in NH, I was getting overcharged. In one case alone, I was charged $2.70 for going through a $0.50 toll. My statements also show a "Fare type" and "Class (CL)" for each toll. In the case of my car, the Fare Type is always "N" and the CL is always "1". My Strom's Fare Type is always "M" and the CL varies from 2 to 9. I use the same transponder in both vehicles.

I called EZPass (waiting 1 hour on hold) to find out what the problem was and to get my money back. I was told that "N" means "Normal". If you see an "N" listed on a charge, it means that the EZPass was read properly by the signal detectors at the toll both. "M" means "Medium" (?) and means that EZPass had to use some other mechanism to charge you...such as taking a picture of your plate and using Optical Character Recognition to read it. The bigger the Class number, the bigger the vehicle. Under ordinary conditions, a car and motorcycle are supposed to have a CL number of 1. In the case of my afforementioned "9", EZPass determined that my Strom was a tractor trailer and billed me accordingly.

Every single time I took the bike through the toll, I got a green light and a "GO / EZPass" message from the toll both which I have always taken to mean that my transponder was read properly. That clearly is not the case.

The EZPass guy told me that sometimes when people tailgate you, the tolls pick you up as a bigger vehicle and then charge you more. I'd be more inclined to believe that was the case if I always had a Fare Type of "N"...which isn't the case. I'd also be more inclined to believe it if it were sporadic...and it isn't.

My transponder is mounted on my Strom's windshield in the same orientation that it's mounted in my car. However, the result between the two is quite different.

So, I recommend that anyone that takes their bike through a toll (Especially in NH) should look at their statements closely.

I am interested to know where the rest of you mount your EZPasses (or store them on the bike) and whether or not you get overcharged. I wonder if there is a better location/position than others. I'd also be interested to know if anyone is successfully using those EZPasses that were designed to sit outside rather than the inside one I use in both my car and bike.

It would also be interesting to know if this is just the case in NH. EZPass has been in the news quite a bit here lately due to a number of problems that they are having with the system.
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  #2  
Old 05-21-2007, 03:20 PM
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Default Givi topbox document holder location for EZPass?

I also use my EZP under the windscreen as it fits perfectly there when you have the MadStad bracket. All of my NH tolls with the Wee indicate Fare type "M", but I was only overcharge once for the next class up. It's working acceptably for me in that location, but...

Tucker noted the other day that the Givi top box document holder will hold an easypass inside it. I find that document holder mostly useless due to the odd shape. I also can't seem to remember to always remove the EZP from the bike when I leave it. It would be a huge win for me if the EZP would work from inside the document holder, safely locked (ok at least out of sight) and dry. I'm going to give it a shot soon and report back what I find. Anybody else tried this already?
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Old 05-21-2007, 05:16 PM
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Haven't tried the top box yet. I get about an 80% read-rate with it in the tankbag. It goes to 100% if I go very slowly (5mph) through the toll plaza.
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Old 05-21-2007, 05:50 PM
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I have mine dual locked under the windscreen between my MP brackets. When painted black, it's practically invisible. I've never had a misread and I'm normally doing 60-65mph through the area.
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Old 05-21-2007, 06:41 PM
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Default EZPass

Just to clarify, I'm not talking about whether or not the toll gate indicates whether or not it read your EZPass, I'm talking about it billing you the wrong amount.

In my case, I didn't know there was a problem until I looked closely at the bill and noticed they were overcharging me. I got a green light every time. The overcharging was very subtle. In NH, we get discounts on our toll boths. $0.50 tolls should only cost $0.35. $1.00 tolls should be $0.70.

I didn't notice the problem initially because I saw a lot of ~$0.70 charges...it wasn't until I looked at the bill closely that I noticed I was getting charged $0.70 in most places I should have been $0.35....and then I found the huge overcharges ($2.70 instead of $0.35)....and it adds up. All of the charges were due to the toll gate picking up my transponder, but then detecting my bike as tractor trailer, tow truck, etc.

There's a tressel that counts the number of axles that go through the booth when it reads your transponder. Some of my overcharges could have been someone tailgating (many, many tailgaters in a row I guess), but I don't have this problem in my car and I don't particularly recall anyone riding my tail through any gate.

I also don't know if it's just that the New Hampshire EZPass equipment is just terribly flawed.
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Old 05-22-2007, 01:21 PM
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Default The EZPass works inside my Givi E35N

Quote:
Originally Posted by RedAnt View Post

Tucker noted the other day that the Givi top box document holder will hold an easypass inside it. I find that document holder mostly useless due to the odd shape. I also can't seem to remember to always remove the EZP from the bike when I leave it. It would be a huge win for me if the EZP would work from inside the document holder, safely locked (ok at least out of sight) and dry. I'm going to give it a shot soon and report back what I find. Anybody else tried this already?
Well I went through the Rochester NH toll last night twice with the EZPass in my top box. With my E45N topbox the document holder was not big enough to hold my velcro covered EZP module. The two locations that I tried that worked are:

1. Stuck to the roof inside the topbox on the front right corner. That gives is a little slope and puts it about the same height as it would be in a car. Perhaps the same height and slope as if you put it on your monster truck tired Ferrari.

2. On the front facing wall of the topbox just right of center. This location places it almost upright and closer to the angle and height of where it lives in my Mazda6 inside the center dashboard box (not the standard glovebox).

In both cases I got the "Easy pass go" sign, but we haven't seen the online report yet to check if the status was "M" or "N".

I prefer the first position on the roof of the topbox. It seems more likely that it will continue to work when riding 2up. I'll try to do another test with my wife on the back when I get the chance, but I'm worried that position 2 will end up with the EZP near her kidney's and require the signal to penetrate the passenger.

At this point I don't see any reason why I wouldn't want to switch to using it inside the topbox. It's location is rain free and out of sight. Some might even consider it safely locked away. Another plus for position 1 is that it also seems to offer more rain protection in the event that I open the topbox in the rain.
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  #7  
Old 05-22-2007, 01:23 PM
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Default What does "80% read-rate" mean?

Quote:
Originally Posted by tmcgee View Post
Haven't tried the top box yet. I get about an 80% read-rate with it in the tankbag. It goes to 100% if I go very slowly (5mph) through the toll plaza.
Does "80% read-rate" mean it fails to give you the "Go Easy Pass" sign 1 out of 5 tolls? Just wondering if your statement actually reads out a percentage of signal instead of the cryptic "M" and "N" codes.
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2004 DRZ400S
[URL="http://www.sr.unh.edu/~rea/stromtrooper/2007/Strom_Range.png"]My 2007 Range map[/URL]
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  #8  
Old 05-22-2007, 01:39 PM
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Quote:
Originally Posted by RedAnt View Post
Does "80% read-rate" mean it fails to give you the "Go Easy Pass" sign 1 out of 5 tolls? Just wondering if your statement actually reads out a percentage of signal instead of the cryptic "M" and "N" codes.
I get a yellow light if I go through too quickly. As to statements, I don't get one, but I suppose I can go online to see the details. This is the Peoples Republic of Massachusetts. I do have separate transponders for the bike and the cah.
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  #9  
Old 09-04-2007, 06:28 PM
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I've had one in MA for a long time: we have the orange one for certain Boston neighborhoods (discounts around Boston). It has always worked properly. I also put it in the windshield between the Madstad brackets.

Haven't been overbilled in NH thus far, but I'll watch for it.
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  #10  
Old 09-04-2007, 07:38 PM
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On another forum someone mentioned there is a different transmitter unit for motorcycles, has anyone heard of that?

I emailed EZpass and asked them that question, after two attempts with no reply I finally received a canned email response telling me "that question was two complicated to answer via email"

I tried calling a few times but could not handle being on hold forever.

Ron W.
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