Join Date: Feb 2011
Location: San Antonio, Texas
Road America -AMA update
Ok. Angie at AMA has forwarded my bank statements and my email regarding the refusal of road america to jump my motorcycle in a parking lot. This is a copy of the email she sent me.
Good morning. Thank you for contacting the AMA. I spoke to my contact at Road America this morning about your situation on Sunday. He was able to listen to the phone recording from the day you called for help and it was explained to me that the Assistance Coordinator did not refuse you service at all. The rep let you know that Road America did not cover jumpstarts on a motorcycle, but that they could tow you up to 35 miles to a facility that could help you. It was explained that you did refuse this service and stated that you would be contacting your insurance company for the jumpstart.
I am still talking with them about the $110 reimbursement, and have not received word as to if this will be reimbursed yet. My contact has assured me that he will be contacting you to discuss what happened. His name is Roy Hernandez and he works with Road America. As soon as I hear back as to whether the $110 will or can be reimbursed, I will let you know.
Membership Services Representative
American Motorcyclist Association
13515 Yarmouth Drive
Pickerington, OH 43147
Prior Vulcan 750 rider
39,000 miles on 2011 Vstrom 650 with ABS
(RIP Jan 12, 2013 due to lady pulling out to left from right side)